Intelligence Operations & Strategy Associate

Job description

# About Qualitate Qualitate is building the AI-native primary intelligence platform for enterprises, investment firms, and asset managers. We automate the entire primary research workflow, from study design and expert recruitment through AI-moderated interviews and insight synthesis — replacing weeks of manual research with hours of high-signal output. Expert research is a broken industry dominated by legacy incumbents with expensive, manual, and slow services. Investment and corporate strategy teams spend hundreds of hours coordinating intermediaries, scheduling expert calls, and synthesizing insights across fragmented providers. The process takes weeks to produce short-lived intelligence. Qualitate transforms this workflow by autonomously conducting expert discussions at scale using AI. Qualitate’s AI Moderator interviews thousands of experts simultaneously each month, capturing forward-looking purchasing plans, competitive displacement, and real-time ROI signals. The platform turns these interviews into quantified, time-series outputs tracking over 10,000 public and private companies, queryable instantly in natural language. Our customers include some of the world’s largest enterprises, hedge funds, PE firms, credit investors, and venture capital firms. We’re growing fast, and this role will help support our Intelligence Strategy & Operations team. # The Role This role is built for someone who already has 1-3 years in market research, expert networks, or research operations, and is ready for more responsibility than that experience has earned them so far. The skills you've spent the last years building — sourcing experts, running high-stakes conversations, managing client relationships — are exactly the foundation this role is built on, applied to a faster-moving, AI-native platform rather than a legacy process. Your work will support research initiatives across economic sectors and industries. As an early team member at a fast-moving startup, this role is a launchpad: you'll have real ownership over client relationships and research strategy early on, with direct visibility into senior leadership and the ability to shape how the team scales. Responsibility grows quickly here, tied to what you can prove out rather than tenure. ## What the day-to-day looks like: - **Client communication.** Own client relationships and research programs end-to-end, from scoping through delivery - **Data quality.** Ensure data quality through analysis and follow-up, and present insights directly to clients and internal stakeholders - **Expert outreach.** Identify and manage the right experts and participants for research studies, and help shape what each study needs to answer - **Product strategy.** Contribute to how our AI-moderated research product evolves, based on what you see in the field - **Scale.** Build the playbooks and processes that scale as the team grows, with a path to managing associates over time ## Who This Role Is For - **1-3+ years** in market research, expert networks, or research operations, ideally in a coordination or associate capacity - **Experience with experts** & sample recruiting, surveys, and interviews - **Strong relationship-building** and communication skills - **Self-starter** mentality, with the ability to thrive in a fast-paced startup environment ## What Sets You Apart - You see a problem and fix it, without waiting to be asked - You're looking to accelerate your career, not repeat the last two years of it - You think strategically about growth opportunities, not just task completion - You have prior experience in fast-paced, high-accountability environments - You are willing to learn and adapt, and you think big ## Compensation & Benefits - Base salary: $110K–$140K depending on experience. - Equity: Meaningful early-stage grant with upside tied to company growth. - Benefits: Health coverage, flexible PTO, paid holidays. - Location: Full-time, in-person in New York City (in-office Monday–Wednesday, WFH Thursday–Friday) ## What to expect working at Qualitate - **Excellence.** You’ll be held accountable to an exceptionally high bar and impact. - **High velocity.** Fast-paced work environment in terms of growth, decision making, and time to impact. - **High agency.** Ownership over how you work, not just what you work on. We hire people we trust to figure it out. - **A builder’s mindset.** You’ll create the processes, playbooks, and systems that define how this company scales. - **Shared ambition.** A small, early team disrupting the multi-billion dollar market research industry with AI. - **Joy.** We work hard and genuinely enjoy working with each other. Dedication to our work is matched only by our passion for fostering an enjoyable, collaborative work environment. We highly value diversity of thought and insights, and encourage candidates of all backgrounds to apply. Qualitate is an equal opportunity employer.