Inter Facilities Transfer Agent

Job description

ER24 Contact Centre 124 | Rivonia | South Africa Closing date: 18/09/2026 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: 73424 Workplace Type: [[cust_WorkplaceType]] Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB Be Part of Something Exciting. Shape the Future with Us. Are you an experienced Inter Facilities Transfer Agent ready for your next career-defining opportunity? We are building a talent pool for an exciting new Inter Failities Transfer Agent opportunity anticipated to commence in January 2027 . While the role is not immediately available, we are seeking exceptional leaders who would like to be considered early for this exciting venture and future growth journey. This is a unique opportunity to be part of something from the ground up, helping to shape a high-performing customer experience environment that will make a meaningful impact on our customers, employees, and business. To receive, log and coordinate transfers from one place to another. KEY RESPONSIBILITY AREAS Coordinate inter-facility transfer process Provide basic contact centre administration REQUIRED EDUCATION ESSENTIAL EDUCATION: Grade 12 DESIRED EDUCATION: BAA/ Level 3 first aid REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE: 1-year experience as a Contact Centre Agent or ERO DESIRED EXPERIENCE: 1-year experience in an Inter Facility Department, Hospital Administration or Medical Scheme REQUIRED JOB SKILLS AND KNOWLEDGE Knowledge and application of Emergency Care Knowledge of Funder Scheme rules Competence in Microsoft Excel, Word and Outlook Telephonic and email etiquette Demonstrate sound knowledge of the Assistance/EMS environment Demonstrate sound knowledge and competence in the CAD system All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements. Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile