Intergrations Manager

Job description

Integrations Manager Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.7B in wholesale transaction volume each month. Backed by Macquarie Group, Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series D start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work. With a CEO recently named a Glossy 50 "Changemaker in the Fashion Industry" and inducted into Forbes' "50 Over 50" 2022 class, JOOR is attracting top talent to drive market dominance. With our team of 150+ experts, we maintain an established global presence with employees in key markets in North America, Europe and APAC. The Integrations Project Manager is the central driver for all technical integration projects between our B2B platform and client backend systems (ERP, PLM, WMS). This role ensures seamless, accurate, and on-time data synchronization critical to the wholesale process through disciplined project management and exceptional client-facing skills. What we are looking for: PROJECT MANAGEMENT & EXECUTION - Full-Cycle Ownership: Own, manage, drive, test, and support the complete integration lifecycle with clients and strategic partners (ERP/POS systems). - Technical Troubleshooting: Utilize knowledge of platform database intricacies and data flow to proactively identify and resolve complex data exchange obstacles and anomalies. - Scope & Timeline: Maintain detailed project plans, manage scope, track progress, and mitigate technical risks to ensure projects meet deadlines and quality standards. CLIENT & STAKEHOLDER MANAGEMENT - Primary Integration Contact: Serve as the client's single point of contact for all technical, scope, and timeline-related topics throughout the entire project lifecycle. - Partnership Relations: Maintain strong professional relationships with third-party vendors and external technical teams for ongoing data exchange operations. - Documentation: Maintain comprehensive, high-quality documentation for projects, specifications, and internal processes. Presales Consulting: Serve as a technical subject matter expert for the Sales and Customer Success teams, consulting with prospective and active clients on their integration requirements and defining feasible implementation strategies. We would LOVE to hear from you: - Experience: 2+ years in Technical Project Management, Integrations Specialist, or Technical Consulting, preferably within B2B SaaS or retail technology. - Integrations: Proven experience managing data integrations between commercial platforms and back-end systems (e.g., major ERPs, PLM, POS). - Data: Experience working with complex data in a relational database and strong foundation in data structures. - Technology: Basic experience with integration technologies: API, Flat File, and FTP servers. Soft Skills: Strong client-facing communication and presentation skills, with the ability to convey complex technical information clearly. What We Offer: - Access to international trade shows and market weeks to see the product in action - Collaborate with our teams around the world - Private Medical, Dental, & Vision coverage - Opportunities for growth and development through various internal initiatives - Transparency into the state of our business via quarterly all-hands meetings, showcasing the company’s performance in relation to revenue and growth. Base Salary: $80 - $95. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience attained, certifications or other professional licenses held where applicable. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Excited about the role but still not 100% you fit the criteria? We would still love to hear from you!