Interiors Consultant (Retail Sales Assistant) - Soho Home, Central London

Job description

**The Role…** Exciting new sales opportunity for an enthusiastic and customer focused individual who has a passion for homeware and interiors to join the Soho Home retail team. There is a full-time position available in our brand new Central London location As a team member you will be committed to providing professional service to customers and maintaining outstanding product knowledge. **Main Duties…** - Deliver exceptional, personalised service to create memorable experiences and build customer loyalty. - Greet and engage customers warmly, offering attentive and professional support throughout their visit. - Share confident product knowledge, including materials, styles, and availability in-store and online. - Suggest suitable alternatives when items are unavailable, ensuring a seamless customer journey. - Understand individual customer needs and provide tailored recommendations. - Use strong service skills to drive conversions and support sales goals. - Contribute to daily and weekly sales targets while keeping customer satisfaction as the top priority. - Stay aware of best- and slow-selling products to guide recommendations and improve sales. - Maintain excellent knowledge of the Soho Home brand, products, and seasonal collections. - Handle customer queries with professionalism or refer to management when needed. - Keep displays well-stocked and ensure the shop floor meets cleanliness and presentation standards. - Quickly and efficiently retrieve stock from back-of-house as needed. - Provide feedback to managers on customer preferences and product performance. **Requirements...** - Proven experience in a similar role within a high-end interiors or lifestyle retail store. - A genuine passion for interiors, design, and home styling, with a confident approach to discussing colours, styles, and trends. - Professional, confident, and customer-focused, ensuring every interaction reflects the high standards of our brand - Creative flair and a natural ability to inspire customers with styling ideas and product recommendations. - Excellent communication skills – honest, open, and constructive – with both customers and team member - Flexible and adaptable, able to respond positively to the evolving needs of the retail environment. - A true team player, ready to support colleagues and contribute to a positive store culture. - Experience in furniture and lighting sales is highly advantageous. **Benefits...** Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. - Discounts at Soho House globally, as well as Soho Home and Cowshed - Soho Friends Membership - Enhanced Pension Scheme - In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice. - Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. - Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. - Generous Retail Discount - Retail Commission