Intermediate Software Engineer (Agentic AI Verification)

**Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.** Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a **BC Top Employer for the second consecutive year**, reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. **What We Offer** - **Comprehensive Benefits:** We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. - **Flexible Hybrid Working Environment:** Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. - **Wellness:** We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. - **Employee Resource Groups:** Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. ## **Position Summary:** Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking agent-based verification workflows from proof-of-concept to production-grade systems. This role involves designing test cases and evaluation checks for agent behavior, contributing to the data pipelines that feed the agents, and partnering with Product and senior engineers to turn business requirements into shipped features. This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed. This is a full-time, permanent position based out of our San Diego or Vancouver office, working on a hybrid model (3 days per week in-office). ## **What You'll Be Doing:** - Build and ship agent capabilities (e.g., Vertex AI-based Discovery Agents) from design through production, owning your slice of the SDLC, implementation, testing, and deployment. - Harden proof-of-concept agent code into production-grade quality, strengthening error handling, observability, and testing, with an eye on cost and latency. - Design test cases and evaluation checks for non-deterministic agent behavior, a distinct skill from testing traditional deterministic code. - Build and maintain data ingestion and pipeline work that feeds the agent, using AWS and big-data tooling. - Partner with Product and senior engineers to translate business requirements into shipped features. - Contribute to production support: monitoring, alerting, and incident response for an AI-driven service. - Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools. - Use AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) as a routine part of your development workflow, with a clear habit of reviewing and verifying generated output before it ships. ## ## **What You'll Bring:** - Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a closely related field. - 2-4 years of experience in a software engineering or development role. - A self-starter mindset, comfortable with ambiguity and figuring things out rather than waiting for a fully specified task. - A strong collaborator who communicates clearly and works well alongside more senior engineers. - Solid foundation in Python and/or another backend language, with the ability to write clean, readable, testable code. - Working knowledge of SQL and/or NoSQL databases, and experience with basic API design (REST at minimum). - Experience with the following tools/technology: AWS, and exposure to data pipeline tools such as PySpark or Airflow. - Comfortable using AI coding assistants as a routine part of your workflow, and have built at least one project involving an LLM doing more than single-shot Q&A – calling tools/functions, chaining steps, or coordinating multiple steps toward a goal. ## **Nice to Have:** - Exposure to orchestration or big-data tools (Apache Airflow, Dagster, Spark, Presto/Trino, Hive). - Exposure to infrastructure-as-code (Terraform, AWS CDK). - Interest or coursework in identity verification, fraud, security, or fintech. ## **Interview Process:** - Recruiter Interview: 30 minutes - Hiring Manager Interview: 60 minutes - Panel Interview: 60 minutes - Final Leadership Interview: 30-45 minutes **Thriving at Trulioo** At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on [LinkedIn](https://ca.linkedin.com/company/trulioo), or learn more about us at [](http://www.trulioo.com) *If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.* *Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.* **Privacy Notice** As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s [Website Privacy Policy](https://www.trulioo.com/website-privacy-policy) in the section “When you apply for a job”.