Intermediate UX Designer

Job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! We are looking for an Intermediate UX Designer who is excited to work at the intersection of design craft and AI-assisted making. At Caseware, our UX Design Team is actively transforming how design work gets done, integrating tools like Figma Make, Claude Code, and Replit into everyday practice. In this role, you will help shape that evolution while designing user experiences for our cloud-based audit, financial reporting, and data analytics solutions used by accounting professionals in over 130 countries. You will work closely with the Product, Engineering, and Design Teams to create intuitive, user-centred designs that help our customers work more intelligently, gain deeper insights, and deliver impactful results. ❗ This is a full-time permanent position 📍 Location: This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office located at 351 King St E Suite 1100 Toronto ON. ### What you will be doing: - - Design exceptional user experiences for Caseware's cloud-based audit, financial reporting, and data analytics products, using a modern toolkit that includes Figma Make, Claude Code, and Replit alongside traditional UX methods. - Bring AI tools into your day-to-day design practice, using them to accelerate ideation, generate and pressure-test prototypes, and explore a wider solution space than would be possible working manually alone. - Evaluate and refine AI-generated design output critically, making sure that speed never comes at the cost of accessibility, usability, or intentional design thinking. - Conduct user research and usability testing, feeding real user insights back into your design and AI-assisted iteration cycles to keep work grounded in what people actually need. - Collaborate closely with product managers and engineers to define solutions and ensure that AI-assisted design artifacts translate clearly into implementation. - Help shape how our team works, contributing to shared practices around prompting, output review, and the integration of AI tools into our design and development workflow. - Think beyond individual features to design cohesive auditor journeys where AI and agentic capabilities enhance how audit work gets planned, executed, and delivered. - Maintain and evolve our design system, establishing clear standards for how AI-generated components are evaluated, adapted, and incorporated. - Participate actively in design critiques, and stay curious about where UX practice, AI tooling, and the accounting software industry are heading. ### What you will bring: - - A genuine enthusiasm for working at the intersection of design craft and AI-assisted making, along with the critical thinking skills to ensure that speed and automation never come at the cost of user-centred outcomes. - Approximately 2 to 3 years of professional UX experience, with a portfolio that shows not just what you designed but how you think through problems and make decisions. - Demonstrated experience using AI-assisted tools such as Figma Make, Claude Code, or Replit as part of your design workflow, including the ability to prompt effectively, evaluate generated output, and refine it to meet design system and accessibility standards. - The ability to contribute to evolving team practices around AI tooling, including shared prompting conventions, output review standards, and integration with development workflows. - Proficiency with design and prototyping tools including Figma and related platforms, and experience working within and contributing to a component-based design system. - Experience planning and running user research and usability testing, and a track record of translating those findings into design improvements across iterative cycles. - A strong working knowledge of accessibility standards, including the ability to evaluate AI-generated components for compliance and usability gaps. - Excellent communication skills, with confidence presenting design decisions and the reasoning behind your process to product managers, engineers, and stakeholders. - Comfort with ambiguity and rapid iteration, particularly in a team that is actively evolving how it works rather than following a fully established playbook. - Understanding of responsive design principles and experience designing across platforms. - An understanding of responsible AI principles and how they apply to interaction design, including bias, transparency, and designing for trust. - Knowledge of accounting, audit, or financial services industries is a bonus, as is prior experience designing for AI-powered or conversational product features. ### Tech Stack : - Figma, Replit and Claude Code for UI/UX design and prototyping - Design systems implementation and management - Angular components for implementation references - User research and testing platforms - Collaboration tools including Microsoft Teams, Jira, and Confluence