Intern – Accounts Receivable & Collections

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking an Accounts Receivable & Collections Intern to join our Revenue Cycle Management (RCM) Team to work remotely or hybrid located in Durham, NC . Work Schedule: Days/Hours: Monday–Friday / 40 hours per week Job Responsibilities: Monitor on-account cash application postings and duplicate payments to ensure items are addressed timely. Review aging reports to identify billing corrections resulting in credits and rebills. Prepare Excel documents to offset duplicate payments and billing credits and debits. Follow up on outstanding amounts to support reduced DSO and improved past-due A/R aging. Assist with monthly account status narratives related to significant collection issues. Maintain client aging reports and collection status information with a high level of confidentiality. Participate in client and internal conference calls as applicable. Assign ServiceNow tickets to appropriate collectors and follow up on open or breached tickets. Assist with A/R subledger reconciliation and clean-up efforts related to ERP implementation. Minimum Qualifications: Current enrollment in a Bachelor’s degree program. Working towards a degree in Finance, Business, Accounting, or a related field. Additional Job Standards: Proficiency in Microsoft Excel and Word. Strong verbal and written communication skills. Strong planning, organizational, and problem-solving skills. Strong attention to detail and ability to be persistent while maintaining tact. Ability to manage multiple priorities effectively. Ability to work in a high-volume, fast-paced team environment and meet deadlines. Prior experience in a business environment is a plus but not required. Experience with PeopleSoft or another large ERP system is preferred. Join Labcorp’s 2027 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We’re looking for motivated students to be part of a dynamic 11-week paid internship where you’ll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives. Internship 2027 Dates: June 1, 2027–August 13, 2027 About the Team: The Revenue Cycle Management (RCM) Team supports Labcorp’s accounts receivable and collections activities across multiple areas of the business. The team works with clients and internal partners to manage outstanding balances, maintain accurate account information, address billing and payment issues, and support effective revenue cycle processes. As a member of the RCM team, the intern will gain hands-on experience with collections and accounts receivable activities, aging reports, account reconciliation, ERP-related processes, and client account management while working with RCM team members, management, operations, and project teams. About the Program: As a Labcorp intern, you’ll be immersed in hands-on work that complements your academic background. In addition to your project work, you’ll gain valuable exposure to Labcorp’s global business, culture, and leadership through: Enterprise-wide learning experiences that introduce you to key business functions across Labcorp Leadership exposure and visibility , including direct interaction with senior leaders An immersive, in-person intern event designed to connect you with peers and deepen your understanding of our mission Senior leader speaker sessions offering insights into strategy, innovation, and career growth Continuous opportunities to connect and grow , from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey Connection to Labcorp’s inclusive culture through engagement with our employee resource groups (ERGs) and values-driven community initiatives Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey Internship Details: Duration: 11 weeks, full-time Dates of Internship: June 1, 2027–August 13, 2027 Compensation: Paid internship; relocation assistance available for qualified candidates Eligibility: Preferred candidates are rising juniors and seniors (December 2027 through June 2029 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply. This position is not eligible for visa sponsorship now or in the future. Apply now to launch your career and create real impact for patients worldwide. #FutureofLabcorp Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here . Pay Range: $20.00 - $25.00 All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 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