Intern Distribution Services - Germany

Job description

Your mission What is more sustainable than investing your ideas, your energy and your work time in making our little planet a pleasant and welcoming home for the many generations that will follow us? It is not only a job, it is a just cause that will fill you with satisfaction every day. We are constantly moving forward and looking out for several working students in the department of Distribution Services to support our growth in the solar industry. Let's have a peak at what your main responsibilities will look like: Supporting our colleagues in the technical hotline and ticketing system. Providing answers to customers about our technical products (answering questions to our customers regarding our PV products and PV inverters etc.). Supporting in creating FAQs, online courses, tutorials as well as recording and documenting for the related regions. Provide technical support on remote basis. Provide operation and maintenance support through the Sungrow cloud platform. Your profile All right, all right, that was intriguing, wasn't it? Now, in order to fit in this role and be happy for a long time, your ideal background should look a lot like this: You hold a Bachelor’s or Associate’s degree in Electrical Engineering You are living in Munich or Munich area. You could work 40 hours/week as an intern. Structured and autonomous way of working. Service orientation and eagerness to learn new technical things. German (B2) and English skills (min. B2) are a must have . Communication with our clients will be in German and English. Other language skills are an advantage. Why us? We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. Our Distribution Services department is at the heart of customer success, ensuring smooth operations and technical excellence for our partners. You will gain hands-on experience in a dynamic environment, contributing to the solar industry's growth.