Intern F&B Administration - Four Seasons Resort Mallorca at Formentor

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island. About the role The Food & Beverage Administration Intern supports the administrative and organizational functions of the Food & Beverage Department. Working closely with the F&B leadership team, this internship provides the opportunity to develop essential administrative, operational, and communication skills while gaining valuable experience in a dynamic luxury hospitality environment. The intern contributes to streamlining processes, maintaining accurate documentation, coordinating schedules, and assisting in daily office operations that ensure the smooth functioning of the department. What you will do Assist with administrative duties, including preparing correspondence, reports, and documents using Microsoft Office tools. Support the coordination of schedules, meetings, and departmental events. Help manage and organize files, records, and office inventories for the F&B department. Collaborate with outlet teams to facilitate communication between operations and management. Assist in the preparation of banquet materials such as menus, table tags, and signages. Maintain cleanliness and organization in the F&B office and storage areas. Support in responding to guest and vendor inquiries in a professional and timely manner. Participate in compiling meeting notes, reports, and other documents as assigned. Learn to handle reservation tools such as OpenTable and assist in tracking event inquiries or bookings. Contribute to special projects such as menu updates, marketing materials, and data entry for departmental initiatives. Uphold Four Seasons standards of professionalism, organization, and service excellence in all tasks. What you bring Education: Student currently pursuing a degree in Hospitality, Business Administration, or a related field. Experience: Previous administrative or hospitality-related experience is an advantage but not required. Technical skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); knowledge of systems such as OpenTable is an asset. Organization: Strong attention to detail and the ability to manage multiple priorities effectively. Teamwork: Collaborative mindset, eager to support various F&B outlets and management functions. Communication: Strong interpersonal and written communication skills in both English and Spanish. Proactivity: Positive attitude, adaptable to changing needs, and resourceful in problem-solving. Learning mindset: Enthusiasm for understanding Food & Beverage operations within a luxury resort environment. Legal requirement: Authorization to work in Spain. Degree : Professional /Technician Languages : Spanish / English Language Ability : High What we offer: Competitive Salary, wages, and a comprehensive benefits package . Excellent Training and Development opportunities . Complimentary Accommodation at other Four Seasons Hotels and Resorts . Complimentary Dry Cleaning for Employee Uniforms . Complimentary Employee Meals . Discounts at our hotel restaurants . Discounts on local services . Possibility of accommodation and transportation to work (at a reduced cost) . Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).