Intern, HR Operations

Job description

#### **Who we are** We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks\*, precious metals and commodities\* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go! #### **Your mission** As an HR Operations Intern, you will serve as a key support layer across the end-to-end employee lifecycle in a fast-paced hyper-growth environment. Sitting at the heart of our People team, you will handle day-to-day administrative tasks, manage internal employee support requests, and maintain high data accuracy in Workday. This 12-month internship offers hands-on operational ownership and a direct learning trajectory designed to prepare you for a full-time PeopleOperations career. ***Interviews for this position kick off in November 2026 for a 12-month, full-time role, starting on January 1, 2027.*** #### **What you'll do** - **Support the employee lifecycle:** Draft HR documentation and handle daily administrative tasks across every stage of the employee journey. - **Maintain data excellence:** Maintain, update, and audit employee records in Workday with absolute accuracy and attention to detail. - **Deliver exceptional service:** Resolve first-line employee inquiries via our Jira ticketing system, meeting team SLAs with empathy and efficiency. - **Drive process improvements:** Collaborate with the broader HR Operations team on operational projects and proactive process enhancements. - **Make an operational impact:** Model a data-driven mindset and commitment to quality, directly contributing to seamless employee experiences. #### **Who you are** - **HR enthusiast:** You possess a genuine passion for HR Operations, People processes, and managing the end-to-end employee lifecycle. - **Detail-oriented operator:** You have a keen eye for detail and take pride in maintaining data accuracy and meeting resolution standards. - **Proactive learner:** You are highly adaptable, eager to learn new tools quickly, and ready to take full ownership of daily support tasks. - **Tech-Savvy & Adaptable:** Comfortable working with modern technology and quick to learn new systems and tools (e.g., HRIS, ticketing platforms). - **Empathetic team player:** You are fluent in English with excellent communication skills and a service-oriented mindset. #### **What’s in it for you** - **Flexibility to work where you thrive** – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice. - **Reward for your impact** – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan. - **Support for your mental wellbeing** – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. - **Time to recharge** – On top of your standard annual leave, prioritise your wellbeing in 2027 with 3 additional days of paid time off to rest, reset, and recharge, available once you’ve been with us for 6 months. - **Continuous learning and growth** – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace. - **Exclusive perks and rewards** – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel. - **Support during life milestones** – Take advantage of up to 8 additional weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family. - **Fuel and focus on-site** – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long. - **Recognition for your contributions** – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda. - **Show your Bitpanda pride** – Access exclusive Bitpanda-branded merchandise and gear to represent. - **Connect and celebrate with your team** – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are. Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. ##### *Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.* ##### ***\* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).***