Intern, IT Operations Support

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Daily incident/service request ticket handling via company ticketing system Imaging of laptop/desktop via company standard tools such as SCCM Software installation via company standard tool such as SCCM Perform windows patches via company standard tool such as SCCM Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers, scanners and other client devices on user's premises Investigate and research solutions for PC hardware and software problems Adhere to attendance guidelines of the job and to departmental and company policies Perform PC hardware and software troubleshooting Handle physical deployment for hardware such as monitor/laptop/desktops/printers/mobile devices Report to team lead on daily ticket updates Any other tasks or works as and when requested & assigned by the Company Job Requirements Education & Certification Applicant must be a full-time matriculated student. Internship should contribute to school graduation requirements Experience Experience in the use of diagnostic programs and tools Other Prerequisites Willing to work various shifts, including mornings, afternoons, and overnight, as well as on weekends and public holidays Good customer service and communication skills Well-presented and professional in appearance, as the role involves guest interaction. Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.