Intern, Organizational Learning Processes and Tools Project Management (Winter 2027)

Job description

Innovation is in our DNA… is it in yours? Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. Your boarding pass will include… Several conferences, including: Meet An Executive Meet a Specialist Meet a Pilot Women Taking Flight Learning more about Bombardier, including: Aircraft 101 conference Bombardier Products conference Visits of the Bombardier sites Bombardier Academy of Learning Many social/networking opportunities, including: Interns’ committee Volunteering Internal Case Competition 5 à 7, Potluck, and much more! What are your contributions to the team? Support the development of organizational processes and procedures by assisting in documentation, mapping workflows, and gathering input from team members. Help sustain and improve existing processes and tools by monitoring usage, identifying gaps, and suggesting updates or improvements. Engage with stakeholders to gather feedback and help improve adoption of processes and tools. Maintain and organize content on the Organizational Learning Knowledge base to ensure it is current, accessible, and easy to navigate. Lead various governance activities such as status meetings, KPI data and team virtual socials. Explore opportunities to integrate technology and innovation into learning and process workflows—for example: Identifying ways to use AI to automate repetitive tasks. Proposing tools that improve user experience or efficiency · Evaluate, test, and refine current and proposed AI-enabled solutions to ensure they align with business needs and user expectations. · Assist with deployment readiness by organizing materials, maintaining trackers, and support follow-up activities. Contribute to project planning and execution by supporting timelines, tracking tasks, and helping with coordination. Analyze data and feedback to help identify trends, risks, or areas for improvement in learning and process initiatives. Participate in collaborative workshops and meetings to help design and document learning and enablement strategies. This internship offers the opportunity to build real-world experience in: Project planning and execution including exposure to agile project methodologies. Data organization and analysis with opportunities to use tools like Power BI or Excel for visualization. Exploring the evolving role of AI in the workplace, including hands-on experience with Copilot agents and exposure to emerging technologies and innovation practices. Gain exposure to deployment readiness and change implementation, including the coordination and preparation involved in supporting successful rollouts. Working in a fast-paced, dynamic environment with mentorship and support from experienced professionals. Navigating organizational dynamics and contributing to cross-functional initiatives. Managing client relationships and practicing stakeholder communication strategies. Identifying and mitigating risks through structured risk assessment frameworks. Developing structured project plans using tools like Microsoft Planner. Customer relationship management with a focus on internal stakeholder engagement. Networking and collaborating within the Aerospace industry including exposure to industry events and internal communities of practice. How to thrive in this role? Familiarity with process modeling, data organization, and analysis using tools such as Visio, or Mural. Strong problem-solving skills, with the ability to think critically and propose effective solutions and a proactive mindset toward continuous improvement. Currently enrolled in a program related to business analysis, business administration, training, or operations management. Comfortable using Microsoft 365 tools such as Outlook, Teams, SharePoint, and Power Automate and open to learning new digital tools and platforms. Proficiency in Copilot Studio and AI agent development, along with an interest in applying artificial intelligence (AI) to enhance processes and improve user experience. Experience with Learning Management Systems (LMS) is considered an asset. Strong communication skills in English; French and/or Spanish is an asset with the ability to tailor messaging to diverse audiences. Boarding Information: Location: Global 7500/8000 Duration: 8 months Flexible workplace-Hybrid It is important to note that our internship opportunities are open to students only, not new graduates. The base salary for this position is expected to range from CAD $17.95 to CAD $31.00 per hour. The applicable base salary will be determined based on various criteria, at Bombardier’s sole discretion, such as the candidate’s skills, experience and qualifications. All our interns may be required to occasionally travel outside of Canada for training/work purpose.