Intern, Software Engineer - Backend

Job description

Get to Know the Team Grabber Technology Solutions (GTS) builds technology and services for Grab's teams. The team develops applications, integrations, and workflows that support areas such as IT service management, service operations, knowledge management, telemetry, and endpoint lifecycle processes. It works with internal users to improve the systems they rely on in their daily work. Get to Know the Role As a Backend Software Engineer Intern, you will work with experienced engineers to improve internal applications, services, integrations, and AI-enabled workflows. You will contribute across the software development lifecycle, from prototyping and testing to deployment and monitoring, with guidance from the team. This is a full-time, onsite internship at Grab One North, Singapore, running from January to May/June 2027. You will report to Senior Manager of GTS. You will gain practical experience in backend engineering, enterprise integrations, and AI workflow development. The Critical Tasks You Will Perform You will design, prototype, and develop internal applications, services, integrations, and workflow automations for areas such as IT service management and service operations. You will build AI-enabled workflows using suitable combinations of language models, prompts, retrieval, tools, APIs, structured data, and human approval controls. You will integrate solutions with enterprise systems, including IT service platforms, telemetry sources, knowledge repositories, and internal APIs. You will write readable, modular, and tested code; participate in code reviews; and maintain technical documentation while applying secure development and data-handling practices. You will develop and run evaluations of AI solutions, assessing correctness, relevance, reliability, safety, latency, and operational impact. You will support deployment, monitoring, and incident investigation by reviewing logs, metrics, and traces, and use feedback from internal users to improve solutions. You will use approved GenAI tools to support coding, research, documentation, or testing, and review their outputs before use. What Essential Skills You Will Need You are pursuing a degree, diploma, ITE qualification, or equivalent in Computer Science, Software Engineering, Information Technology, Data Science, Artificial Intelligence, or a related discipline. You have practical programming experience in Python or another mainstream language, demonstrated through coursework, projects, internships, or equivalent work. You understand software engineering fundamentals, including version control, modular design, debugging, and automated testing You have working knowledge of APIs, HTTP, JSON, databases, and SQL. You understand foundational AI concepts, including LLMs, prompting, embeddings, retrieval-augmented generation, and model evaluation. You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas. You can investigate system behaviour using logs, metrics, or traces and document findings in a structured way. You have deployed code to at least one cloud environment, such as AWS, Azure, or Google Cloud, through coursework, projects, or internships. Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer our Interns: Comprehensive Medical Insurance: We got you covered with medical insurance plans. Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave. Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life. Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.