Internal and External Communications Executive

Job description

About Us As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream. Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real. Purpose of the role The Internal and External Communications Executive, Côte d’Ivoire will support clear, consistent and engaging communications for one of ofi’s key origin and operating markets. The role helps employees understand local and global priorities and supports external storytelling that strengthens ofi’s reputation with customers, partners, media, industry stakeholders and local communities. This is a hands-on role for a communications professional with around 3–5 years’ experience who can write well, coordinate across teams, create engaging content and manage multiple priorities. Role scope and level This is a country-focused execution and coordination role, supporting local activation of global, regional and Côte d’Ivoire communications priorities. The role owns day-to-day content planning, drafting, channel coordination and campaign delivery, while seeking guidance and approvals on sensitive, strategic, reputational or media-facing topics. The role has no direct reports but may coordinate agencies, translators, photographers, designers, event vendors or project teams as required. Role dimensions Geography: Côte d’Ivoire, aligned to regional and global priorities. Audiences: Employees, leaders, site teams, farmers, communities, customers, partners, media and industry stakeholders. Channels: Internal digital and offline channels, leadership communications, events, social content, media materials and local storytelling assets. Decision rights: Own routine content and delivery timelines; escalate sensitive or reputational matters for approval. What you will do Internal communications and employee engagement Support internal communications campaigns that help employees understand ofi’s strategy, purpose, values and local priorities. Create content for realofi, email, newsletters, town halls, leadership updates, site noticeboards and offline channels. Work with HR, operations and site leaders on engagement, safety, onboarding, recognition, culture and change initiatives. Help organise town halls, briefings and internal events, including agenda planning, content, logistics and feedback. Turn complex business topics into simple, practical messages. External communications and reputation Support external communications that build understanding of ofi’s role, impact and contribution in Côte d’Ivoire. Develop content for media, social, web, customer stories, community updates, awards and events. Identify local stories that showcase ofi’s people, operations, sustainability programmes, farmer partnerships and customer impact. Support media relations, including press materials, spokesperson notes, approvals and coverage monitoring. Ensure external messaging aligns with ofi’s brand, global positioning and corporate narrative. Content, coordination and governance Draft and produce written, visual and digital content in French and English for different audiences. Create posters, infographics, slides, short videos, talking points and campaign materials using tools such as PowerPoint, Canva and basic video editing platforms. Manage communications calendars and content pipelines across internal and external channels. Coordinate input and approvals from business, HR, sustainability, legal and communications stakeholders. Support issues and crisis communications by preparing materials, monitoring sentiment and coordinating updates as directed. Maintain local messages, templates, stories, images and communications assets. Core capabilities Writing and judgement: Strong writing, editing and message-structuring skills, with good judgement on employee, community, media and reputational topics. Content and digital: Practical skills across written, visual and digital formats, including presentations, posters, short-form video and social content. Execution: Strong organisation, attention to detail and ability to manage timelines across multiple workstreams. Stakeholder partnering: Confidence working with leaders, site teams, functional experts, agencies and regional/global communications colleagues. Initiative and local understanding: Curiosity, resourcefulness and awareness of the Côte d’Ivoire media, business, community and cultural context. Candidate profile Required 3–5 years’ experience in communications, corporate affairs, PR, employee communications, journalism, marketing or a related field. Degree or equivalent qualification in communications, journalism, marketing, business, international relations or a relevant discipline. Excellent written and spoken French and strong professional English. Experience creating content for employee communications, social media, presentations and basic visual assets. Experience supporting campaigns, events, leadership communications or media activity. Comfortable managing competing priorities and collaborating across functions. Preferred Experience in a corporate, agency, NGO, agricultural, manufacturing or sustainability-related environment. Experience supporting media relations, community communications or customer-facing storytelling. Familiarity with Côte d’Ivoire media, business, agricultural or sustainability stakeholders. Experience using Canva, PowerPoint, basic video editing platforms and AI-enabled content tools. Success measures Internal and external communications are delivered on time, with clear messages and strong stakeholder feedback. Employees have better access to timely, relevant information across digital and offline channels. Local stories and proof points are developed in a way that supports ofi’s reputation. Materials are accurate, brand-aligned and consistent with regional and global messaging. Campaigns, events and leadership communications are well coordinated and professionally executed. ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.