Internal Communications Lead

Job description

## TL;DR This is a strategic operating role at the center of the company, reporting to the Head of Comms with a dotted line to our Cofounder and CEO. Your core job is making sure company leadership communication is clear, consistent, and compounding week after week as we scale. Around that core, you'll own the narrative, the moments, and the rhythms that keep a fast-growing global team aligned, and you'll run the programming lean, with AI doing the production work so your judgment goes where it matters most. The challenge: when a company doubles in a year across offices and oceans, shared context is the first thing that can break. The warmth of a small team gets diluted by process. Your job is to make sure none of that happens: that every person at Lovable knows where we're going, why, and their part in it, and hears it in a voice that still feels like us. ## Why Lovable Lovable is the software creation platform that gives people the power to act on the problems closest to them. For decades, turning an idea into software required so much capital, technical fluency, and time that many ideas never came to life. Lovable is the counterargument: a platform for all people with ideas, ambition, and problems worth solving. From solopreneurs to small business owners to teams at companies like Adidas and Zendesk, people have built over 60 million projects on Lovable since its launch in November 2024. And we’re just getting started. We’re building a generational company from Stockholm, with growing teams in London, Boston, New York, and San Francisco. Our team is small, talent-dense, and moving quickly, with a culture rooted in extreme ownership, high velocity, and low-ego collaboration. We look for people who care deeply, ship fast, and are eager to make a dent in the world. Lovable is one of TIME’s 100 Most Influential Companies and has been recognized on the Forbes AI 50 and CNBC Disruptor 50, reflecting our momentum as one of Europe’s fastest-growing AI companies and one of the most ambitious places to build in this next era of software. ## What you'll do **Be the CEO's communications partner.** You'll help make sure what the company hears is consistent from week to week and compounds over quarters. And you'll be a genuine advisor: in the room early, pressure-testing how a decision will land before it's made, and holding a mirror up to leadership when the message and the reality drift apart. **Own the company narrative and operating rhythm.** You'll own recurring communications and the strategy behind them: the cadences that ensure every employee understands the strategy, the priorities, and the reasoning, not just the announcements. You'll connect the internal story to the external one so employees hear one narrative, whether it comes from the CEO, their manager, or the press. **Run the moments that matter.** Fundraises, strategy rollouts, reorgs and leadership changes, and other high-stakes comms. You'll partner with the Office of the CEO and leadership team to make sure these moments are planned, humane, and land without whiplash: employees hear things that affect them before any rumor mill does. **Make our flagship forums worth showing up for.** You'll own the editorial arc of company-wide all-hands, elevate the craft of everyone presenting, and keep these moments warm and personal as we grow past the size where that happens by default. **Build an AI-native internal comms engine.** You'll run programming that would traditionally take a team, alone, by defaulting to AI and Lovable itself for input gathering, chasing, aggregating, drafting, and measurement. Human judgment stays where it belongs: editorial calls, sensitive moments, and final approval. If you're still doing production work manually after three months, something has gone wrong. **Raise the bar for how leaders communicate.** At Lovable, functions own their own communication; internal comms is not a gatekeeper or a wordsmithing service. Your job is to make every leader and manager a better communicator: standards, tools, coaching, and talking points that equip managers to answer their teams' questions, because managers are the most trusted source most employees have. **Measure understanding, not reach.** You'll build lightweight feedback loops that test whether messages actually landed: can people explain the strategy in their own words, do they feel informed, are the whispers going quiet. And when the data says a message isn't landing because the substance is unclear, you'll feed that signal back to leadership rather than polishing the wording. ## Who you are **You're an operator and a general problem solver.** You build scalable systems from scratch, you're rigorous and structured in how you work, and you have a track record of outstanding achievement in demanding environments. You may have grown up in communications, or you may come from chief of staff, founder's office, strategy, or consulting work with serious writing chops. **You've earned the trust of a founder or CEO.** You've been the person a chief executive relies on to sharpen their thinking and their words. You know how to advise without ego, push back with evidence, and keep confidence. Your judgment has been tested on sensitive, high-stakes communications. **You write exceptionally.** You know the difference between writing that informs and writing that aligns, and you can do both under deadline. **You're AI-native to your core.** You instinctively reach for AI to do the gathering and aggregating, and you're excited to build internal tools on Lovable itself. You see leverage where others see headcount requests. **You read organizations well.** You have a feel for the pulse of a company: what people are worried about, where context is missing, which message will land and which will breed cynicism. You listen as much as you broadcast, and you navigate cultural differences across our European and US offices with ease. **You're discreet, low-ego, and steady.** You'll sit closer to sensitive information than almost anyone in the company. You handle it with care, you share credit reflexively, and you stay calm when plans change on a Tuesday afternoon. ## What you need to know Strong partnership with our CEO is a big part of the job. Everything else is the platform it stands on. You'll be measured first on whether our CEO's communication is clearer, more consistent, and more trusted because you exist, and second on whether the company stays aligned as it scales. This function is lean by design. You will not be building a large internal comms team. You'll be building systems, AI workflows, and leader capability that make a large team unnecessary. If your instinct when work piles up is to hire, this role will frustrate you. If your instinct is to automate and equip, you'll thrive. Finally: joining Lovable Comms means you're deeply curious, data-driven, and not extremely precious about role boundaries. You find ways to work smarter with AI, to measure what matters, and to step into work that isn't technically "yours" when the moment calls for it.