Internal sales/Warehouse

Job description

Delivering Gas Solutions To The British Industry. Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs. For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer’s expectations every day. We pride ourselves on offering a responsive, high quality and local service. How will you CONTRIBUTE and GROW? Energas is currently seeking a versatile, proactive Internal Sales & Warehouse Operative to join our team in Scunthorpe. This hybrid role combines customer service and sales at our trade counter with hands-on warehouse and stock management. Key Responsibilities Include: Trade Counter & Sales: Greet trade counter customers, provide knowledgeable advice, take sales orders, and process cash/card transactions securely. Customer Support & Relationship Building: Address customer inquiries and resolve complaints promptly. Build strong, long-term relationships to understand customer needs and identify cross-selling opportunities for the wider sales team. Administration & Compliance: Raise credit notes, complete proforma invoices, handle manual log notes when needed, and perform end-of-day banking reconciliations. Stock & Inventory Control: Assist with accurate stock counts and inventory audits to keep the yard and warehouse organized. Picking & Packing: Prepare, pick, and pack products efficiently for order fulfillment. Yard Operations: Safely handle and transport gas cylinders and general equipment around the site as needed. Are you a MATCH? The ideal person for this role will have strong communication skills and an ability to work in a customer facing environment. You will also need: Ideally you have previous experience in a fast- paced, customer facing, retail, counter or branch environment. Strong written and verbal communication skills, and an ability to prioritise tasks and solve problems calmly in a busy setting. An enthusiastic attitude toward providing excellent customer service. An ability to work with computer systems and programs A valid forklift license is desirable but not essential as full training will be provided. Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.