International Order Management Specialist

Job description

Key Responsibilities: Adherence to all company policies and procedures. Accountable for Order to Cash processing activities related to International Indent orders. Responsible for daily end to end execution of International Order management routine activities including PO creation activities in ERP system, including accurate and timely processing of PO’s with suppliers , documentation, validation of quotation & shipment details. Co-ordinate with Suppliers, Shipping lines and freight forwarders for shipments and resolving queries and issues of customers related to shipments. Co-ordinate with suppliers on shipment status and dispatch of documents Sales Oder creation activities in ERP including accurate and timely processing of Indent Sales Orders, Customer PO verification, Invoicing and amendments if any Sharing of order acknowledgement & shipment details including ETD/ETAs with respective stakeholders and customers Preparing and reviewing export/import documentation (eg Commercial Invoices, Packing Lists, and Bill of Lading) for regional customs clearance Completion of all GRN activities in ERP system including Batch creation Identification of damaged /quarantine material and blocking in ERP Sharing of regular updates on shipment status with stakeholders / customers Co-ordinate with bank on release of documents (as and when required) Publish /share Order status trackers with stakeholders Ensure KPIs are met Assist demand planning and inventory control Support the business operations on assignment basis Ensure compliance with company policies and regulatory standards.