International Strategy & Operations Lead

Job description

About the Team The International Strategy & Operations team supports the growth and management of OpenAI’s business outside the United States. We work across products, markets, and functions to ensure our technology reaches and benefits users and customers around the world. Our team is responsible for being the glue between global and regional teams—bringing together market performance, local context, and cross-functional priorities to create a clear plan for winning in international markets. We advocate for the regional leaders closest to our users and customers, while giving company leadership the ground truth and structured recommendations needed to make the right decisions and tradeoffs. About the Role We are looking for a world-class, scrappy, and dynamic strategy and operations leader who spikes in analytical thinking, business judgment, executive communication, and operational execution. You will work closely with global leadership, regional general managers, and cross-functional partners to identify growth opportunities, build operating plans, and drive high-priority initiatives from conception through execution. You will be expected to operate at all altitudes—from translating complex market dynamics into clear recommendations for senior executives to working directly with product, growth, data science, and go-to-market teams to unblock execution. Success in this role requires the ability to bring structure to ambiguity, turn data into actionable insights, influence without authority, and drive meaningful business outcomes across a fast-moving and increasingly global organization. In this role, you will: - Build the operating plan. Translate strategic priorities into clear goals, workstreams, owners, milestones, and decisions. Identify cross-functional dependencies early and ensure teams remain aligned on execution. - Drive market growth initiatives. Work with product, growth, marketing, data science, and regional teams to identify and execute opportunities to improve customer acquisition, activation, retention, and monetization. - Create visibility into market performance. Develop a clear view of business performance across markets and products. Use data, customer insights, and competitive intelligence to identify the biggest opportunities and risks. - Lead executive communications and decision-making. Produce clear, concise business reviews, strategic recommendations, and executive-ready narratives that help senior leaders understand performance, evaluate tradeoffs, and make decisions. - Connect regional needs to global priorities. Synthesize feedback from regional teams and customers into actionable recommendations for product, research, infrastructure, and go-to-market partners. - Drive strategic cross-functional initiatives. Lead high-priority projects spanning market readiness, product launches, customer adoption, operational improvements, and new international growth opportunities. - Build repeatable programs. Develop the frameworks, planning processes, and operating rhythms that help international teams scale effectively as the business grows. You might thrive in this role if you: - Have 10–15 years of experience in business operations, strategy, international growth, corporate strategy, or other highly analytical operating roles. - Have a proven track record of taking large, ambiguous business problems from initial diagnosis through strategy, execution, and measurable results. - Are highly analytical and comfortable using business performance data, market research, and customer insights to answer complex questions and shape strategic decisions. - Are an exceptional written and verbal communicator, with experience producing executive-ready materials and influencing senior leaders. - Have experience working across product, growth, finance, data science, marketing, and go-to-market functions. - Are comfortable operating at all altitudes—discussing strategy and tradeoffs with executives while working directly with individual contributors to move projects forward. - Excel in fast-moving environments and can prioritize across competing demands without losing sight of the highest-impact outcomes. - Bring strong business judgment, intellectual curiosity, and a bias toward action. - Are passionate about technology, artificial intelligence, and expanding the benefits of AI to users and customers around the world. Nice to have: - Experience at a leading management consulting firm. - Experience building or scaling international businesses, market operations, or global growth programs. - Hands-on experience with SQL, business intelligence tools, or data visualization platforms. - Experience working in AI, enterprise technology, consumer technology, or other fast-growing product-led businesses. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.