International Student Advisor, Sponsored and General Advising

Job description

Job Posting Title: International Student Advisor, Sponsored and General Advising ---- Hiring Department: Global Engagement ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 52,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world. Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. Purpose To serve as a vital resource for international students, providing expert immigration advising and holistic support that enables their success at the University. As the primary advisor for sponsored students — including those supported by governments, employers, or organizations — you'll help them navigate both complex federal regulations and the compliance obligations set forth by their sponsors. You'll also advise the broader international student population, working collaboratively within the advising team and reporting to the advising team lead in student advising services. Responsibilities Student Advising and Support Serve as the dedicated advisor for sponsored students, providing specialized guidance on sponsor compliance requirements, funding conditions, third-party billing, and home institution expectations alongside standard immigration advising Provide pre-arrival and arrival immigration guidance to prospective and admitted students across sponsored and general international student populations Advise students on work authorizations, immigration document extensions, status maintenance, visa applications, and international travel Navigate complex cases involving U.S. Department of Homeland Security and State Department regulations Empower student success through comprehensive counseling on university life, community integration, and the American educational experience Assist students with practical matters, including finances, transportation, employment, and campus adjustment Support high-volume email inquiries through the general team inboxes, collaborating with assistant advisors to ensure timely responses Immigration Compliance Serve as a DHS Designated School Official (DSO) and Alternate Responsible Officer (ARO) Maintain accurate records in SEVIS and university student information systems, ensuring strict compliance with federal regulations Process immigration applications and documentation with precision and efficiency Communicate directly with federal agencies and sponsors regarding immigration benefits for students Contribute actively to building team expertise in immigration regulations and compliance best practices Communication and Outreach Partner with academic departments and sponsors in consultation with ISSS leadership to enhance support for international students Serve as liaison to University offices, advocating effectively for sponsored and general international student populations Contribute compelling content for student communications, including emails, webpages, and presentations, while maintaining Texas Global branding standards Participate in delivering workshops, orientation sessions, and programming activities that connect the sponsored and general international student populations with the University community Team and Institutional Support Champion ISSS and Texas Global priorities through active participation in programs and community-building events Contribute to innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery Foster a sense of belonging by supporting and staffing programs that connect international students and scholars with each other and the greater University community Required Qualifications Bachelor's degree and three years of professional experience in international student advising or immigration casework. Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment. Strong skills in professional and intercultural communication and public speaking. Proven capability to multitask and keep projects well-organized and on deadline. Strong computer and technological proficiency. Commitment to high-quality and efficient customer service. Equivalent combination or substitution of relevant education and experience may be substituted as appropriate. Important Note: Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position. Preferred Qualifications Significant experience advising students on F-1 and J-1 immigration regulations in a university context. Experience as a Designated School Official (DSO and Alternate Responsible Officer (ARO). Experience working with Sunapsis database. Experience advising sponsored students within a university context, including familiarity with sponsor relationships and coordination. Salary $53,000 + depending on qualifications Working Conditions Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 . The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.