Internet Marketing Specialist
mindlance2
Bellevue, WA, us
Posted Jan 27, 2017
- Full-time
- Customer Service
Job description
Job Responsibilities: • Field and respond to affiliate needs with the intention of helping them grow their business and success on EPN • Consult with publishers to help identify challenges and areas of growth opportunity • Translate learnings into new content on EPN’s online help center, lifecycle emails and landing pages, automated email responses, etc. • Help unmanaged affiliates grow through topics like SEO, Content Strategy, Website UX, leveraging social channels, technical/tools support, etc. • Align educational resources to publishers at different lifecycle stages Practically speaking, what are you going to do: • Write. New help center content, email responses, lifecycle marketing-related pieces (emails, landing pages) • Problem-solve. Understand the problems blocking affiliate success. Answer their immediate questions while addressing underlying issues. • Create solutions at scale. Don’t just solve one problem for one customer, but determine how to make that solution apply to all self-service customers. • Collaborate with the EPN business and technology teams, particularly Marketing and Operations. Qualifications: Required • Bachelor’s degree • 2+ years prior experience (particularly marketing, communications, account management, or support experience) • Excellent communication skills, particularly written • Expertise with Microsoft Office suite • Able to handle multiple tasks and priorities simultaneously Preferred • Experience with Salesforce preferred • Fluency in German, French, Italian, or Spanish a plus To discuss on this opportunity feel free to reach Raghu Varun Call on 732.579.3433 or email your resume to raghuv1(at) Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at