Internet Support Technician - St. George

Job description

InfoWest is looking to fill a full and/or part-time technical support position in our St. George, UT Office. Full-time Benefits include: 401(k) with employer match Health insurance Monthly bonus pool Family-friendly, stable company culture Job responsibilities include: Supporting customers on the phone, via email, and in person Troubleshooting problems related to Wi-Fi, Voice over IP, Email Sending/Receiving, and more Troubleshooting problems with customer computers, iPads, tablets, and phones in-office and at home. Routine configuration and testing of InfoWest and customer equipment and radios Job requirements are: Computer and Network troubleshooting experience (software and hardware) Self-motivated Excellent people skills. A willingness and passion to learn new skills. The ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment Strong communication skills not only in face-to-face interactions but also on the phone and via email The ability to self-manage, requiring minimal supervision Customer service experience is a plus. Willing to work weekends (Saturday / Sunday) Pre-employment background check is required. Random drug testing. Job Types: Full-time Starting Wage: $15.00 to $16.00 /hour DOE