Internship Cash Service Support - Corporate Bank - Milan (f/m/x)

Job description

Job Description: For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division. Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security. Corporate Cash Management is a core business within Deutsche Bank’s Corporate Bank, supporting large Italian corporates and multinational subsidiaries operating in Italy with their treasury, payments, collections, liquidity and day-to-day banking needs. Working closely with Relationship Managers, Product Sales, Implementation and Service teams, Cash Service plays a key role in delivering an outstanding client experience and ensuring the efficient management of corporate banking services. We are looking for a motivated Intern to join our Cash Service team in Milan. This internship offers a unique opportunity to gain hands-on experience in transaction banking, develop a solid understanding of cash management products and processes, and work closely with experienced professionals supporting some of the Bank’s most important corporate clients. As a Cash Service Intern, you will support the Client Service team in the daily management of client requests, service delivery activities and operational processes related to Corporate Cash Management products and services. You will gain exposure to a broad range of cash management solutions, interact with internal stakeholders across different functions and locations, and contribute to initiatives aimed at enhancing client satisfaction and service efficiency. This internship provides an excellent opportunity to gain practical experience in Corporate Banking and build a strong foundation for a future career in transaction banking, client service or relationship management. Learning Objectives Support the Cash Service team in managing day-to-day client requests and service-related queries. Assist in monitoring and following up on client issues, ensuring timely communication and resolution. Support the preparation of client reviews and service performance analysis. Collaborate with Relationship Managers, Product Specialists, Operations and Implementation teams to support client needs. Assist in maintaining accurate client information and service documentation. Contribute to process improvement initiatives aimed at enhancing efficiency and client experience. Support the team in preparing reports, presentations and management information. Participate in client calls, internal meetings and project activities to gain exposure to transaction banking operations. Learn and operate in compliance with Deutsche Bank policies, controls, regulatory requirements and risk management standards. Requirements Currently pursuing or recently completed a degree in Economics, Finance, Management Engineering, Business Administration or a related discipline. Excellent written and verbal communication skills in both Italian and English. Strong analytical and problem-solving skills. Curiosity, enthusiasm and willingness to learn. Proactive attitude with the ability to work independently and as part of a team. Strong interpersonal skills and ability to build effective working relationships. Attention to detail and strong organizational skills. Ability to manage multiple priorities in a dynamic environment. Proficiency in Microsoft Office applications, particularly Excel and PowerPoint. Strong commitment to professionalism, integrity and teamwork. Start Date: September, 6 months internship Monthly expense allowance and meal vouchers are provided Well-being & Benefits Emotionally and mentally balanced: We encourage work-life balance and we are committed to provide an environment with your development and wellbeing at its centre. We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. We promote a culture where you can openly speak about mental health. Physically thriving: We support you managing your physical health by taking appropriate preventive measures. Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being; we organize conferences, webinar and networking opportunities to share diversity, equity and inclusion contents. Financially secure: We support you to meet personal financial goals during your active career and for the future. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.