Internship: Global Consumer Financial Services, Card Payments & Personal Loans - Regional & SG PMO & In Control Risks [Jan to Jun 2027]

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why Join Play a key role in strengthening the risk and control environment that supports OCBC's Cards and Unsecured Lending business. As a Regional & SG PMO & In Control Risks Intern, you'll be part of a team that helps ensure business processes operate effectively, comply with regulatory requirements, and maintain strong governance standards. You'll have the opportunity to gain hands-on exposure to the Cards business, develop an understanding of risk management and compliance practices, and contribute to initiatives that enhance controls, improve processes, and support business resilience across the region. How You Succeed To excel in this role, you'll need to be analytical, detail-oriented, and eager to learn about risk governance within a dynamic banking environment. You'll work closely with risk and control professionals to review processes, support risk assessments, and contribute to initiatives that strengthen the business control framework. Your ability to organise information, communicate effectively with stakeholders, and leverage technology to improve processes will be key to supporting the team's objectives and driving operational excellence. What You Do Your responsibilities will include: Risk & Control Reviews: support the Risk and Control Manager in reviewing business processes and identifying opportunities to strengthen internal controls and governance practices Process Documentation: prepare and maintain process documentation, including process maps, flowcharts, and control procedures to ensure clear and consistent operating standards Regulatory Compliance Support: assist in monitoring adherence to internal policies, regulatory requirements, and risk management frameworks across the Cards business Risk Awareness & Training: support the preparation of risk awareness materials, communications, and training content to promote a strong risk culture Reporting & Governance: assist in preparing risk and control presentations, review summaries, and management reporting materials Process Deep-Dive Reviews: participate in detailed reviews of business processes across Cards Issuing, Acquiring, Unsecured Loans, Partnerships, and Loyalty programmes to identify risks and improvement opportunities Controls Automation: assist in developing macros, tools, and automation solutions to enhance control reviews and improve operational efficiency Audit Support: provide administrative and coordination support for Singapore and Regional internal audit activities Ad-hoc Projects: support additional risk, governance, compliance, and business improvement initiatives as assigned Who You Work With Global Consumer Financial Services helps individuals and businesses achieve their financial aspirations through innovative and trusted banking solutions. Within Card Payments & Personal Loans, the Regional & SG PMO & In Control Risks team plays a vital role in ensuring the business operates within established risk appetites, regulatory expectations, and governance standards. You'll work alongside experienced professionals in risk management, compliance, governance, and business management, gaining valuable insights into how effective controls and regulatory compliance support sustainable business growth and customer trust. Who You Are Open to learning and feedback Strong sense of curiosity and attention to detail Analytical with good problem-solving capabilities Comfortable working with processes, controls, and operational data Strong communication and presentation skills Able to manage multiple priorities and work independently Collaborative and able to build positive working relationships with stakeholders Proficient in Microsoft Word, Excel, and PowerPoint Familiar with macro development and programming concepts Comfortable leveraging AI tools to improve productivity and efficiency Currently pursuing an undergraduate or postgraduate degree Learning Objectives This internship will provide you with: Exposure to the Cards business, including Cards Issuing, Acquiring, Unsecured Lending, Partnerships, and Loyalty programmes Practical experience in risk management, governance, and compliance within a leading banking environment An understanding of regulatory requirements and internal control frameworks that support business operations Opportunities to participate in process reviews, control assessments, and risk management initiatives Hands-on experience in process documentation, process mapping, and governance reporting Exposure to audit processes and how internal controls are evaluated and strengthened Opportunities to develop automation solutions and leverage technology to improve risk and control processes Enhanced analytical, stakeholder management, communication, and project coordination skills through cross-functional collaboration What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.