Internship: Group Human Resources Division, People Operations and Digital HR, Digital and Data Enablement [Jan to May 2027]

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why join Play a key role in shaping the future of HR through technology and data. As a Digital and Data Enablement Intern, you'll be part of a team that drives digital transformation across the employee lifecycle by leveraging HR technology, data insights, and user-centric solutions. You'll have the opportunity to gain hands-on experience with leading HR platforms such as Workday, develop your analytical and problem-solving skills, and contribute to initiatives that enhance employee experience and operational excellence across the bank. How you succeed To thrive in this role, you'll need to be curious, adaptable, and eager to learn about the intersection of people, technology, and data. You'll work closely with HR teams, business stakeholders, and technology partners to support system enhancements, improve processes, and deliver data-driven insights. Your ability to analyse information, communicate clearly, and collaborate effectively with stakeholders at different levels will be key to driving meaningful improvements and delivering a seamless employee experience. What you do Your responsibilities will include: HR Systems Management: support the maintenance, configuration, testing, and enhancement of HR technology platforms, including Workday Data Analytics & Reporting: assist in analysing HR data, preparing reports and dashboards, and generating insights to support decision-making and process improvements Documentation & Knowledge Management: translate technical concepts into clear, user-friendly guides, knowledge articles, and support materials Digital HR Transformation: contribute to initiatives that improve HR processes, system functionality, and employee experience through technology-enabled solutions Stakeholder Engagement: collaborate with HR teams, business users, and technology partners to gather requirements, resolve issues, and support enhancement projects Process Improvement: identify opportunities to streamline workflows, improve system usability, and enhance operational efficiency Ad-hoc Projects: provide support on other digital HR, data, and process improvement initiatives as assigned Who you work with Group Human Resources is at the forefront of our ongoing transformation. We're building a future-ready workforce by leveraging technology, data, and innovation to create exceptional employee experiences. Within People Operations and Digital HR, you'll be part of a team that drives digital enablement across HR services and solutions. Working alongside experienced HR and technology professionals, you'll contribute to initiatives that improve how employees interact with HR systems while supporting the bank's broader transformation journey. Who you are Open to learning and feedback Curious, analytical, and detail-oriented Passionate about technology, data, and continuous improvement Strong problem-solving and critical-thinking skills Organised and able to manage multiple priorities effectively Excellent communication skills with the ability to simplify complex concepts Able to work collaboratively with stakeholders across different functions Currently pursuing an undergraduate or postgraduate degree Learning Objectives This internship will provide you with: Hands-on experience with HR technology platforms, including exposure to systems such as Workday Opportunities to develop data analysis, reporting, and insight-generation capabilities Experience translating technical concepts into user-friendly documentation and support materials Exposure to digital HR transformation initiatives and technology-enabled service delivery Opportunities to collaborate with HR, business, and technology stakeholders across the organisation Practical experience in process improvement, problem-solving, and continuous improvement methodologies Enhanced communication, stakeholder management, and project coordination skills through cross-functional collaboration What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.