Inventory & Operations Associate

Job description

ABOUT THE ROLE We're looking for a reliable, organised Inventory & Operations Associate to help keep our sellers’ inventory and day-to-day operations running smoothly. This is a hands-on role that combines stock management, order fulfilment and operational support. You'll play an important role in making sure products are ready for our live shopping shows, and customers receive the right orders. You'll be part of the team helping make live shopping happen behind the scenes, ensuring our sellers’ operations run smoothly as they grow. WORKING PATTERN - Flexible commitment of 3-5 days per week, with a minimum of 6 hours per shift - Typical working hours are between 2:00pm and 11:00pm - You'll need to be available to work evenings, weekends and bank holidays as part of your regular schedule WHAT YOU'LL DO - Receive, check and organise incoming stock from suppliers - Maintain accurate inventory records and keep stock information up to date - Add products to our catalogue so they are ready to feature during live shopping shows - Move and organise stock between receiving areas and storage - Pick, pack and dispatch customer orders accurately and efficiently - Keep warehouse and storage areas clean, organised and well maintained - Support live shopping operations by moderating chat when needed - Respond to customer messages, including order queries, cancellations and return requests - Support other operational tasks for the sellers as needed WE'RE LOOKING FOR SOMEONE WHO Experience is helpful, but attitude matters more. You'll thrive in this role if you: - Are organised and have strong attention to detail - Are reliable and take pride in getting things done properly - Enjoy hands-on, practical work - Are comfortable using spreadsheets and online tools - Can manage multiple tasks and stay organised in a fast-paced environment - Take initiative and are happy to help wherever needed - Previous warehouse, retail, fulfilment or operations experience is a bonus, but not essential WHAT YOU'LL GET - £13 per hour - A flexible, part-time role with opportunities to grow as our sellers grow. - A varied role where you'll work across inventory, fulfilment and live shopping operations REQUIREMENTS - You must have the right to work in the UK - You must be available to work on-site in central London locations - Availability for evening, weekend and bank holiday shifts is required - Ability to lift and move stock as part of normal operational duties HOW TO APPLY Please submit: - Your CV - A few sentences telling us why you'd be a great fit for the role We're looking for someone reliable, proactive and organised who enjoys getting things done. If that sounds like you, we'd love to hear from you.