Investigator, Employee Relations

Job description

Job Description Department Overview: As a member of the Global Employee Relations team, you will strive to be a role model for the Company by supporting the delivery of high-performance services with high integrity. The Global Employee Relations teams’ objectives are to deliver timely, best-in-class services in a collaborative way while also protecting GM’s high standards of HR, legal, ethical, and financial integrity. The team plays a key role in reinforcing GM’s Speak Up culture by providing safe, fair, and consistent handling of concerns raised through internal reporting channels. Each member of this team, including Managers, are expected to adhere to these standards: Workplace and Product Safety Compliance & Ethics Strategic Partnering Responsive & Accountable Sound Judgement & High Trust Real-time Transparency and Communication Superior Work Product Quality Strong Work Ethic Controlling Costs Company and Industry Knowledge Teamwork The Role: The Employee Relations Investigator will perform impartial, fact-based investigations of suspected misconduct and policy violations including, but not limited to, discrimination, harassment, retaliation, bullying, and violations of our Winning with Integrity policy. They will own the end-to-end investigation process, from investigation planning through closure (fact-finding, analysis, and report writing). The Investigator will work closely with HR Policy and the Compliance & Special Investigations leadership on investigative efforts, and they will partner with HR, Labor Relations, Legal, and other stakeholders to drive timely, fair, consistent, and balanced outcomes that align with GM values, policies, and applicable laws. Subject Matter Requirements: Develop investigative plans including scope, participant lists, and timelines; execute and document work in accordance with professional standards and GM investigation protocols. Communicate investigation results clearly and timely to all constituencies (e.g., HR, leaders, Legal, and other stakeholders). Effectively collaborate cross functionally with HR, Labor Relations, Legal, Audit, Security, Operations, and other constituencies. Partner with the HR Policy team on post investigation strategies such as ensuring equity in employment actions resulting from the investigation and identifying proactive training efforts to mitigate future risk. Draft clear, concise, high quality investigation reports that synthesize facts, policy standards, analysis, and the conclusion of the case. Demonstrate strong case management discipline, including accurate and timely documentation, appropriate evidence handling and storage, adherence to record retention requirements, and consistent application of investigation quality standards. Qualifications: Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, Criminal Justice, or a related field or a minimum of 5 years of equivalent experience; advanced degree or professional certification (e.g., PHR, SPHR, AWI) is a plus. At least 5 years of professional experience in Human Resources, or Corporate Global Investigations, Labor Relations, Legal, or Compliance, including a minimum of 3 years conducting workplace investigations into discrimination, harassment, retaliation, and other policy violations. Perform investigations of alleged misconduct at the direction of Leadership, managing cases from assignment through fact-finding, analysis, and report completion while balancing urgency and quality. Ability to identify and develop sources of information relative to the subject of the investigation. Conduct effective informational and interrogatory interviews with reporters, subjects, and witnesses at all levels of the organization. Evaluate systems of internal control and related procedures to identify potential gaps or process improvements related to people, policy, or culture. Recommend changes in investigative process to improve efficiency/effectiveness while maintaining the highest quality standards. Maintain open, honest, and timely communication with personnel involved in investigations/projects. Ensure confidentiality of sensitive information is maintained. Managerial courage demonstrated through effective, direct, and respectful communication. Ability to collaborate, build relationships, gain credibility, and partner effectively with others up and down a matrixed organization. Ability to investigate objectively. Aptitude for critical thinking and succinctly presenting the best course of action. Exceptional organizational, analytical, leadership and interpersonal skills , with strong attention to detail and the ability to manage multiple complex investigations concurrently. Exceptional written and verbal communication skills, including experience drafting clear, concise investigation reports and summaries for HR, leaders, and Legal. Demonstrated ability to handle high-risk, sensitive matters (e.g., offensive symbols/graffiti, conflict of interest, retaliation) with discretion, judgment, and composure. Knowledge and understanding of automotive industry environment and business needs and experience working with represented/hourly workforces (UAW or similar union environment) are both a plus. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. The salary range for this role is $105,000 to $140,000 . The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources . Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire . Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.