Investment Services Specialist Keyridge

Job description

Full Time Permanent position Hybrid role based in our City Centre offices What we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week. We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. Further details on our benefits package can be accessed here Benefits () At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being. We believe in doing the right thing —acting with integrity and making fair, responsible decisions. We aim high , setting ambitious goals and constantly f ind better ways to innovate and improve. Our customers are at the heart of everything we do , and we are dedicated to understanding their needs and exceeding their expectations. We believe that as a team we work best together , in a supportive, collaborative environment where every idea and contribution is valued. About us Keyridge Asset Management Limited (formerly Irish Life Investment Managers), the investment management company part of Great-West Lifeco (GWL) Group, manages assets of over €150bn. Keyridge provides investment products and solutions to both institutional and retail clients, offering a full range of active and indexed funds together with tailored investment solutions meeting specific clients’ objectives. The Team We are looking to appoint a Specialist within the Investment Services area. This area is made up three smaller teams: The Pricing Team which is responsible for the production, validation and explanation of daily fund valuations. The team acts as the last line of defence in fund accounting and a critical function within Group Operations. The Reconciliations team which is responsible for the completion of cash and holdings reconciliations to ensure that internal records match custody / counterparty records. The External Managers Team which is responsible for the completion of operational reviews for new external manager fund arrangements and the monitoring and reporting of these arrangements. Working as part of the wider team, this is an excellent opportunity for the right candidate to gain exposure to an array of varied and diverse processes to develop their knowledge and skillset with excellent exposure to various stakeholders within the business. What you will help us to achieve Reporting to the Senior Manager – Investment Servicing, this role will work across the Pricing, Reconciliations and External Managers teams to support business change, process improvement and operational resilience. Key responsibilities include: Working across the Investment Servicing teams to analyse current processes, understand business requirements and support the delivery of practical change. Partnering with stakeholders to document requirements, map processes, assess impacts and agree clear outcomes for projects, enhancements and smaller change initiatives. Developing a strong understanding of Investment Servicing processes, systems, controls and products, and using this knowledge to identify opportunities to improve efficiency, quality and risk management. Taking ownership of assigned changes from initial assessment through to completion, including planning, tracking actions, managing dependencies, escalating issues and supporting implementation. Supporting incident reporting, root cause analysis and the implementation of preventative actions to strengthen controls and reduce operational risk. Acting as a subject matter expert for agreed processes, providing guidance to Analysts and supporting training, onboarding and knowledge sharing across the teams. Representing Investment Servicing in cross-functional forums and helping ensure that team requirements, risks and operational considerations are clearly understood. Maintaining and improving procedural documentation, process maps and other key materials for core activities. Assisting teams with production of daily service, as required. What you will need to be successful in the role The ideal applicant will bring a blend of analytical capability, operational understanding and strong stakeholder management skills. They will possess the following skills and knowledge: Strong analytical and problem-solving skills, with the ability to understand complex processes, identify issues and recommend practical solutions. A proactive approach to identifying, understanding and mitigating operational risks, with a strong focus on controls, accuracy and attention to detail. Strong organisational, planning and prioritisation skills, with the ability to manage multiple activities, work to tight deadlines and see tasks through to completion. Excellent communication, interpersonal and collaboration skills, with the confidence to engage stakeholders, ask effective questions and build strong working relationships. A continuous improvement mindset, with the desire and willingness to challenge existing practices and improve processes in a controlled and sustainable way. Strong IT skills, particularly Excel; experience with process documentation, data analysis or workflow tools would be beneficial. It would be an advantage to have: Experience working in fund administration, investment operations or a related financial services environment, such as Pricing, Reconciliations, Asset Servicing or Reporting. Experience supporting business change, process improvement, requirements gathering, testing, implementation or operational readiness activities. Proven experience acting as a subject matter expert or trusted point of contact in a similar environment. The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role. Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture. If you require any accommodations during the recruitment process please contact and we will be delighted to ensure you are fully supported to be your best. Keyridge Asset Management Limited , trading as Irish Life Investment Managers and trading as Setanta Asset Management, supports Equal Opportunity and is authorised and regulated as an investment firm by the Central Bank of Ireland.