Invoice to Cash Analyst - Collections (Bilingual)

Job description

Kenvue is currently recruiting for a: Invoice to Cash Analyst - Collections (Bilingual) What we do At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information , click here . Role reports to: Global Process Owner I2C Location: Asia Pacific, Philippines, National Capital, Paranaque Work Location: Hybrid What you will do Kenvue is recruiting for an Invoice to Cash Analyst to support its Invoice to Cash team, for Collections and Disputes/Deductions Management. The role will be based in Metro Manila. As a member of this team, you will support daily operations while ensuring adherence to compliance and performance standards. This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue. Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. What You Will Do Drive Operational Excellence Help execute against key KPIs and targets as set by the team manager Ensure all processes are compliant with internal and external audit requirements. Collections Management Oversight Key activities inclusive of but not limited to: Proactively manage assigned accounts through the invoice to cash cycle. Serve as point of contact for inquiries, requests and issues related to invoice to cash for an assigned portfolio of customers. Generate and review collections worklists for timely follow-ups to maximize cash flow. Manage new customer setups and assign profiles to collections specialists. Send correspondence and past due notices to maintain payment schedules. Deductions/Dispute Management Oversight Key activities inclusive of but not limited to: Identification of customer deductions Collection of support documentation Root cause analysis and deduction resolution Process deduction adjustments and write-off balances Reporting & Analytics What We Are Looking For Required Qualifications Bachelor’s degree in finance, accounting, or related field. Minimum 0-2 years of relevant Finance experience, preferably with exposure collections and deductions. Experience working in shared services or a global business services environment. Fluent in English and either Japanese or Thai, with strong communication skills and the ability to manage regional stakeholders effectively. Ability to work individually and in a team-oriented environment. A can-do attitude and ability to work on multiple tasks with minimal supervision. Ability to work under pressure with excellent problem-solving skills. Desired Qualifications Proficiency in Microsoft Excel and accounting software. Strong team working and relationship building skills to collaborate effectively with colleagues and management. Proficiency in using computer applications including Microsoft Word, Excel, PowerPoint, Outlook; basic SAP skills desirable for efficient operations. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.