IP Network Services Team Lead

Job description

Strength. Care. Growth Did you know that A1 Bulgaria is working on international projects as well? Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers. State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience. You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career. Meaningful work in a stable and fast-paced company. Diversity of people, projects, and platforms. A supportive, fun, and inspiring place to work. Would you like to join us? Rosica Rusenova is looking for a new team member. The Team Lead is responsible for managing the IP Network Services team and ensuring the stable, secure, and efficient operation of enterprise network services. Your daily routine would include: Lead, organize, and develop the IP Network Services team. Ensure reliable operation and support of routing, switching, Wi‑Fi, SD‑WAN, and network security services. Coordinate incident resolution, problem management, maintenance, and operational improvements. Manage priorities, workload, KPIs, SLAs, and service quality. Cooperate with internal teams, vendors, and business stakeholders. Ensure compliance with operational, security, and change‑management processes. We’ll know you can make it if you have: Strong knowledge of routing and switching technologies and protocols. Experience with enterprise LAN, WAN, and Wi‑Fi environments. Knowledge of SD‑WAN solutions and operations. Understanding of firewalls, VPNs, network segmentation, and access control. Experience with network monitoring, troubleshooting, and incident management. Knowledge of network automation and scripting is an advantage. Relevant certifications such as CCNP, Fortinet, Palo Alto, or equivalent are preferred. Strong leadership and people‑management skills. Clear communication and stakeholder‑management skills. Good planning, prioritization, and decision‑making abilities. Analytical thinking and a structured troubleshooting approach. Ability to work under pressure and manage critical incidents. Proactive attitude, accountability, and focus on continuous improvement. Good English skills. Our gratitude for the job done will be eternal, but we’ll also offer you: Innovative technologies and platforms to “play” with. Modern working environment for your comfort. Friendly, ambitious, and motivated teammates to support each other. Thousands of online and in-person learning opportunities to grow. Challenging assignments and career development opportunities in multinational environment. Attractive remuneration package. Flexible working schedule and opportunity for home office. Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc. Not sure yet? See us in action in our A1 Blog . Any questions? Contact Mariya Ivanova. Sounds good? Apply now! Only shortlisted candidates will be contacted.