ISV Partner Associate

Job description

**Division/Entity:** Getnet Europe **Department:** Partnerships **Location:** Edificio Alhambra – Ciudad Financiera – Boadilla **ABOUT GETNET EUROPE** Getnet Europe is the European hub of Getnet, driving the company’s expansion across Europe and connecting Iberia with global payment ecosystems. Getnet is the leading fintech provider of payment solutions in Latin America and Iberia. We offer robust, omnichannel solutions that cater to the unique needs of our customers, integrating seamlessly with existing ecosystems while delivering powerful proprietary capabilities. Our comprehensive suite of services includes payment gateway, in-store and e-commerce acquiring, processing, fraud prevention, financial services and value-added solutions tailored to industries such as retail, food & beverage, health & beauty, hospitality and travel. In 2025, Getnet processed over €238 billion across 10.5 billion transactions, serving 1.2 million clients. The company ranks as the largest acquirer in Latin America by number of transactions, and among the top 10 globally. Getnet operates across Brazil (as an e-commerce leader), Mexico, Chile, Argentina, Uruguay, Colombia, Spain, and Portugal. Getnet is built to serve merchants, ISVs, PayFacs, orchestrators, platforms, and the next generation of commerce enablers, connecting technologies and markets through a unified, omnichannel payment experience that boosts performance and drives growth. **WHY JOIN OUR TEAM** If you want to shape the future of financial solutions, this is the place! At Getnet, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities. Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best. Here, your impact matters, your growth is supported, and your experience is designed to help you thrive. **WHAT YOU’LL DO** As an **ISV Partner Associate**, your day-to-day work will include: - Managing the partner relationship end-to-end after contract signature, acting as Getnet’s main point of contact for the ISV and coordinating activation, integration and commercial development. (Required) - Designing and executing partner activation plans and Go-To-Market strategies with each partner, defining commercial priorities, objectives and success metrics. (Required) - Coordinating with Integration teams and other internal areas to launch each partner, ensuring timelines are met and delivering an excellent experience throughout the process. (Required) - Managing each ISV as an indirect acquisition channel, defining activation targets, commercial materials, training and enablement activities for the partner’s teams. (Required) - Regularly analysing channel performance through metrics such as activated merchants, processed TPV, activation rate, productivity and churn, identifying specific growth levers. (Required) - Designing and executing improvement plans to increase partner productivity and accelerate the conversion of the partner’s installed merchant base. (Required) - Identifying cross-sell, upsell and agreement expansion opportunities, including new verticals and geographies, to maximise channel growth potential. (Required) - Building trusted relationships with senior stakeholders and reporting to the Director of Partnerships on activations, processed volume, KPIs, opportunities and growth pipeline. (Required) **WHAT WE’RE LOOKING FOR** We are in search of an **ISV Partner Associate** to join our team in **Madrid**, with the following qualifications and background: Professional Experience - 6–8 years of demonstrable experience in partnership management, channel management or indirect channel development, preferably within payments, fintech or B2B SaaS. (Required) - Demonstrable experience managing partners as a distribution and recurring business generation channel, with the ability to demonstrate impact on active merchants, processed volume and/or revenue. (Required) - Experience designing or managing partner programmes, including tiers, incentives, enablement materials and training. (Required) - Strong knowledge of the payments ecosystem and experience working with ISVs, SaaS platforms, software integrators or technology ecosystems. (Required) - Experience coordinating cross-functional activation and integration projects with commercial, technical and product teams. (Required) - Experience scaling an indirect channel from an initial stage to significant merchant volumes. (Preferred) Education - University degree or equivalent education related to business, technology, finance or a related field. (Preferred) Languages - Native-level Spanish. (Required) - Professional English proficiency. (Required) Hard Skills - Partnership and indirect channel management. (Required) - Data analysis, dashboards and KPI management to identify opportunities and define concrete action plans. (Required) - Partner programme management, activation, enablement and Go-To-Market execution. (Required) - Knowledge of the payments ecosystem and ISV-based distribution models. (Required) Soft Skills - Ability to influence without direct authority and build trusted relationships. (Required) - Strategic thinking combined with strong execution capabilities. (Required) - Data-driven and results-oriented mindset. (Required) - Ownership and ability to manage initiatives from definition through execution. (Required) - Excellent communication and presentation skills, with the ability to engage effectively with senior, commercial and technical stakeholders. (Required) - Ability to manage multiple partners, prioritise initiatives and work autonomously. (Required) - Resilience, persistence and continuous improvement mindset. (Required) *Getnet Europe is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.* **OUR OFFER AND BENEFITS** By joining our team, you will enjoy multiple benefits, such as: - We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care and access to Wellhub. - We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site. - We aim to boost your growth with access to self-development programs. - We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher. - Getnet is part of Santander Group, one of the world’s leading financial groups, with a presence in more than 22 countries. **IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP** If you’re interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.