IT Administrator

Job description

IT Administrator Position Summary Working in the IT department, the IT Administrator is responsible for all aspects of IT administration, Microsoft Dynamics 365 ERP administration, system integrations, and second-tier end-user support. The incumbent will setup, configure, maintain, and provide day-to-day management of Microsoft 365 services, Microsoft Dynamics 365 ERP modules, Azure services, endpoints, networking, Windows servers, and storage services. The role will also support Dynamics 365 configurations, data relationships, integrations, and API connectivity between business systems to ensure reliable and efficient business operations. Skills, Knowledge and Experience • Minimum 3 years of hands-on experience administering, configuring, and supporting Microsoft Dynamics 365 ERP environments. • Minimum 2-3 Years of progressive experience in an IT helpdesk, service desk, desktop support, or technical support environment. • Experience configuring Dynamics 365 modules, workflows, forms, business rules, entities, and system settings to support business requirements. • Understanding of Dynamics 365 data architecture including entity relationships, linked records, data mappings, table structures, and dependencies between modules. • Experience working with APIs, web services, and integration platforms to establish, maintain, and troubleshoot integrations between Dynamics 365 and third-party applications. • Experience troubleshooting data synchronization issues, integration failures, and relationship mapping between connected business systems such as Brightspace and Vitrium. • Experience managing Microsoft Intune environments including device enrollment, configuration profiles, application deployment, compliance policies, endpoint security, Windows Autopilot, MDM, and MAM. • Experience administering Microsoft Entra ID (Azure AD), including user lifecycle management, Conditional Access, MFA, security groups, enterprise applications, and RBAC. • Maintain detailed IT asset inventory and equipment records • Experience leveraging Microsoft Copilot, Copilot Studio, Power Automate, AI-powered workflows, or similar artificial intelligence platforms to improve business processes, automate repetitive tasks, and enhance end-user productivity. • Excellent customer service skills and a responsive attitude. • Technical writing and documentation. • Microsoft administration for: Microsoft 365, SharePoint, Exchange Online, Teams, Intune, Entra ID (Azure AD), Azure, Purview, Defender, Power Automate, PowerShell, Windows Server, and Hyper-V, including configuration, security, automation, and integration between business systems. Education University Diploma in Information Technology or Computer Science or equivalent discipline of study. Relevant Certifications (An Asset): • Microsoft certifications in progress or completed are an asset, such as: Azure Administrator Associate, Identity and Access Administrator Associate, Endpoint Administrator Associate, Windows Server Hybrid Administrator Associate. • ITIL 4 Foundation • CompTIA Security+ or equivalent security certification • Linux certification such as RHCSA or LPIC-1 is an asset Why Work With Us? At Spirit of Math, we believe in creating a workplace where people feel valued, supported, and inspired to grow. When you join our team, you're not just starting a job - you're becoming part of a community that thrives on collaboration, learning, and shared success. Here's what you can expect when you work with us: Core Benefits • Competitive salary with potential for performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plans (including RRSP with company matching through DPSP). • Generous paid time off, including sick leave, paid vacation, personal days, and scheduled paid summer shutdowns for some positions. Career & Growth Opportunities • Annual professional development budget for courses, certifications, and conferences. • Internal mobility and clear pathways for advancement - we support your career journey. • Opportunity to contribute ideas and shape how we work. Work-life Balance & Well-being • Flexible working hours to help you balance personal and professional priorities. • On-site yoga at headquarters and wellness initiatives throughout the year. • Discounted gym memberships to support your fitness goals. • Pet-friendly headquarters office environment - bring your dog to work! Culture & Perks • Inclusive, diverse, and collaborative workplace culture where every person matters. • Annual all-staff conference to connect, learn, and celebrate together. • Staff events and fun team-building activities. • Peer-to-peer recognition programs - we love celebrating success! • Access to partnerships offering thousands of discounts on shopping, travel, entertainment, and more. Lifestyle & Convenience • Free snacks, unlimited coffee, and tea every day. • Commuter-friendly headquarters with free parking and easy access to public transit. At Spirit of Math, we're committed to fostering a positive and supportive environment where you can thrive - personally and professionally. Join us and be part of a team where your contributions are valued, your growth is supported, and your well-being is a priority. To promote cooperation, inspire confidence, and release the genius in every child. Please note that we may use artificial intelligence (AI) tools at certain stages of the hiring process to assist in screening, assessing, or selecting applicants for this position. These tools are used as a supplement to human review, and all final hiring decisions are made by our Hiring team. Spirit of Math is an equal opportunity employer and adheres to equitable hiring, employment and promotion practices. The positions are open to all qualified applicants, including men, women, persons with disabilities, members of visible minorities, Aboriginal persons and other groups protected by human rights laws. We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance during the application process.