IT Administrator (Intern)

Job description

IT ADMIN INTERN Location: Bengaluru Duration: 6 months Stipend: ₹30,000 per month ABOUT JOSYS Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface, and the hardest to govern. Josys discovers, governs, and secures every identity, human, machine, and AI agent, across every application in the enterprise. As an IT Admin Intern, you’ll work closely with the IT team to support employees, manage IT assets, troubleshoot day-to-day technical issues, and help improve how IT operations are run across the organization. This is a hands-on opportunity to gain practical experience across IT administration, endpoint support, asset management, and internal IT operations in a fast-growing technology company. KEY RESPONSIBILITIES - Install, configure, and maintain computers, peripherals, software, and basic network infrastructure. - Respond to IT support requests and provide timely technical assistance to employees. - Diagnose and resolve basic hardware, software, connectivity, access, and system issues. - Support employee onboarding and offboarding by preparing, configuring, and collecting IT equipment. - Perform system updates, backups, security checks, and routine IT maintenance. - Maintain accurate IT inventory records, including hardware details, asset assignments, and device status. - Use Josys as the primary IT asset management platform, keeping asset information accurate and up to date. - Be the first customer of the Josys product by actively using the platform in day-to-day IT operations, identifying usability gaps, sharing feedback, and suggesting improvements based on real-world usage. - Maintain IT documentation, processes, and internal knowledge resources. - Work with the IT Manager and broader team to improve IT support processes, automation, asset visibility, and the overall employee experience. - Support ad-hoc IT projects and initiatives as the team grows. WHAT WE’RE LOOKING FOR - Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field. - Basic understanding of computer hardware, operating systems, networking, and troubleshooting. - Comfortable troubleshooting technical issues and learning new tools quickly. - Strong attention to detail, especially when managing IT assets and documentation. - Good communication skills and a customer-first approach when supporting employees. - Curious, proactive, and willing to get hands-on with different aspects of IT operations. - Ability to work independently while knowing when to ask for help. - Interest in learning how IT teams operate within a fast-growing technology company. WHAT YOU’LL LEARN - Hands-on IT administration and employee support. - Hardware and software lifecycle management. - IT asset and inventory management. - Endpoint setup, maintenance, and troubleshooting. - IT operations, documentation, and process improvement. - How a modern SaaS company manages its internal IT environment. - Practical experience using Josys and providing product feedback from an IT administrator’s perspective. WHY JOIN JOSYS? You’ll work directly with an experienced IT team and get hands-on exposure to real IT operations in a fast-growing global technology company. You’ll have the opportunity to take ownership of day-to-day IT tasks, learn how modern IT teams operate, and contribute to improving the employee technology experience. You’ll also be one of the first people inside the company to use and shape Josys from an IT administrator’s perspective, giving you a unique opportunity to influence the product through real-world usage and feedback.