IT Application Expert (m/f/d)

Job description

Join **cargo-partner**as an **IT Application Expert**and take ownership of our dedicated business applications! In this role, you will operate, maintain, and monitor critical applications while providing international user support. You’ll act as the bridge between technical teams and business users, ensuring seamless functionality and continuous improvement of our IT landscape. If you’re passionate about IT infrastructure, databases, and application support, and enjoy solving complex technical challenges, we’d love to hear from you! ### **Your Responsibilities** - **End-to-End Application Management:**Handle the entire lifecycle of business applications—from user requests and business requirement analysis to testing, release management, and rollout support. - **Performance & Optimization:**Ensure high application performance and service quality through continuous monitoring and optimization. - **User Support & Troubleshooting:**Serve as the primary contact for specific applications, providing incident management, troubleshooting, and coordination with external software providers. - **Collaboration & Development:**Work closely with business departments to align on the further development and enhancement of applications. **What’s in IT for you? Benefits at cargo-partner** We believe in investing in our employees’ growth and well-being. As part of our team, you’ll enjoy: **Career plan and professional growth opportunities?**We guarantee an individual path of professional development. We give development opportunities in various IT projects. **Implementation of own initiatives?** We are a company where the main focus is on people - they create our strength. **Stability of employment?** Dynamic work in a stable international company with a leading position in the air and sea freight market. We focus on long-term cooperation. After the project is over, we talk, listen and provide further challenges. **Benefits?** We provide technical and personal trainings, eLearning, co-financing of language courses, Multisport card, lunch vouchers fully covered by employer, birthday holiday, contribution to the 3rd pillar (voluntary pension savings) and more. **Education & Experience** Technical education in IT (e.g., computer science, IT systems engineering) or equivalent experience. #### **IT Skills** - Knowledge of IT infrastructure, databases (MS SQL, Oracle), and security principles. - Experience with **Transport Management System** and **Freight Forwarding** process is advantage - IT Business analysis skills, Requirements management and process management skills are advantage - Familiarity with **EDI/integration tools**(e.g., Lobster Data Integration) and **IBM iSeries** is a plus. #### **Key Competencies** - Strong **analytical and troubleshooting**skills. - Experience with **incident management**and **software release processes**. - Ability to **document business processes**and translate them into technical solutions.