IT Asset Coordinator

Job description

Responsibilities: • Implement ITAM process (procedures and policies) and technologies and adhere with ITAM strategy • Ensure all ITAM activities are implemented as defined in the overall ITAM lifecycle approach • Negotiating and developing the key measurement of the critical success factors for ITAM • Execute ITAM components (processes & policies, and SOPs) • Define standard for ITAM data elements for Hardware • Provide guidance in usage of the supporting technologies (VSM) to support ITAM processes • Document gaps between process and technology (if any) • Work tickets in the ITAM queue regardless of whether the request is for hardware or software. • Help other team members with research when special projects or requests are received • Reconciliation of asset inventories hardware. • Develop ITAM reports • Give guidance on the fulfillment process and how to review inventories before ordering. • Point of contact for ITAM requests and be able to research and resolve requests for hardware. • Develop automation of ITAM reports. • Report verifications and reconciliation to physical inventories • Provide input to ITAM Program Manager for hardware process improvements. The candidate would also assist with: • Receiving process • Asset tagging • Asset deployment and related activities • Maintenance, retirement and disposal • Repurpose • Refresh Education & Experience Requirements • Knowledgeable of ITIL v3 / Foundation certified a plus. • Experience in using IT asset management databases. • Understanding of technologies used in large organizations to deliver ITSM services. • Must be able to interpret asset renewal Terms & Conditions (contractual language) • Understanding of IT Service Management processes. • Experience with Business Objects reporting tool a plus. • Proficient in MS Excel. • Strong knowledge and experience with IT hardware asset life cycle management, processes planning, acquisition, deployment monitoring, harvesting and retirement. • SQL a plus. CITAM Certification and/or CSAM, CHAMP Certification, or similar certification preferred. A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.