IT Business Analyst

Job description

Hang Lung Group Limited (SEHK stock code: 00010) has been engaged in real estate development since 1960. Through its subsidiary Hang Lung Properties Limited (SEHK stock code: 00101), the Group manages a portfolio of over 3.5 million square meters of retail, office, residential, and hotel properties across Hong Kong and the Chinese Mainland. The Group’s diverse portfolio in Hong Kong includes office towers and malls in prime districts, as well as luxury residential developments in prestigious areas. In the Mainland, under the signature “66” brand, the Company’s mixed-use and retail developments are regarded as premium landmarks, strategically located in the hearts of key cities of Shanghai, Shenyang, Jinan, Wuxi, Tianjin, Dalian, Kunming, Wuhan, and Hangzhou. Our people are the precious asset of the Hang Lung family and the key to our success. They drive forward our development through their commitment, professionalism and caring services. As we extend our business horizons, we continue to devote significant resources and energy to developing the expertise and skills of our outstanding team. Integrity, Sustainability, Excellence, and Openness are at the heart of who we are. If you share these values, you could be the talent we are looking for. Join us and grow with us. Responsibilities: Engage stakeholders across multiple functional departments to gather, analyze, and translate business requirements into actionable deliverables Develop and present clear requirement documentation, including process maps and workflow designs, to align stakeholders and drive decision-making Conduct feasibility studies and workflow analysis to assess business impact, identify improvement opportunities, and recommend productivity enhancements (including AI-enabled solutions) Engage directly with management to define project scope, shape requirements, and align priorities with business and system objectives; support preparation of requirement specifications for tendering processes Partner closely with external vendors to define functional requirements, co-design technology solutions, and ensure alignment with business objectives Take ownership of project coordination, proactively identify risks or issues, and drive resolution across stakeholders Support end-to-end project delivery activities, including functional testing, regression testing, user acceptance testing (UAT), and user training Provide day-to-day application support to business users, including troubleshooting system issues, resolving user enquiries, and ensuring smooth system operations Requirements: University degree in Computer Science, Information Technology or related disciplines Minimum 3 –5 years of IT or related experience; candidates with less experience but strong potential and learning attitude will also be considered Exposure to business analysis, system support, or application-related projects is an advantage Basic understanding of business workflows and ability to support requirement gathering, documentation, and system analysis Experience in Property Management Systems (PMS) or similar operational systems is a plus Familiarity with enterprise or business applications is an advantage Interest in AI technologies, with hands-on experience in self-exploration or personal use, is a plus Self-motivated, proactive, and willing to take on responsibilities in a lean team environment Strong analytical thinking and problem-solving skills, with the ability to quickly understand new systems and processes Good teamwork and communication skills; able to work closely with stakeholders across departments Well-organized and detail-oriented, with a willingness to learn and support project activities such as requirement documentation, workflow analysis, and preliminary system analysis Proficiency in spoken and written English and Chinese; Mandarin is an advantage Embracing our values of integrity, sustainability, excellence and openness We are an equal opportunity employer and are committed to fostering a diverse workforce and an inclusive workplace where employees are treated with respect. We welcome applications from all qualified candidates regardless of race, ethnicity, color, gender, age, religion, disability, marital status, or any other characteristic protected by Hong Kong law. If you have specific needs that require reasonable accommodation during the recruitment process, please let us know. Personal Information Collection Statement (For recruitment purposes) Information collected by Hang Lung Properties Limited and/or its associated companies will be treated in strict confidence and will be used exclusively for recruitment and other employment-related purposes. Information collected may be disclosed to such person or organization for the purpose of verifying the accuracy of the information provided by the applicant. The provision of true, complete and accurate information required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of your application. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their personal data will typically be destroyed within 12 months after rejection of the application. Applicant has the right to request access to and correction of your personal data in writing to “Data Protection Officer of Hang Lung Properties Limited” at 28/F, Standard Chartered Bank Building, 4 Des Voeux Road Central, Hong Kong. For further information, please refer to Hang Lung Properties Limited’s Privacy Statement at .