IT Business Analyst - Ecommerce marketing

Job description

Who we are Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce, plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state-of-the-art in-house Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven, growth-focused services, enabled by the industry's strongest team, and our advanced marketing and tech capabilities. We are growing rapidly, and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end. The team you will be part of Our Tech Team powers our digital capabilities by designing and building the platforms and tools behind our eCommerce services. In this project, you’ll help build the martech applications that support marketing operations across Shopee, Lazada, TikTok, and other major channels. You’ll turn marketing workflows, optimization needs, and client pain points into clear product requirements for Engineering. As a Junior Business Analyst, you will Work with the Product Manager/Owner, business stakeholders, conduct competitor research to understand business needs and ecommerce marketing workflows (e.g., ad campaign setup & adjustments, ad budget allocation, ecommerce platform rules & limitations, reporting). Analyze, clarify, and document requirements. Translate workflows into clear user stories, diagrams, and specifications. Partner closely with Engineering during requirement development and verify outcomes after release. Support UAT planning, script writing, and testing scenarios that reflect feature usage. Create and maintain simple and user-friendly documentation (PRDs, FAQs, onboarding materials). Work with designers to create design files and refine user flows. Collaborate across multiple domains including ecommerce, marketing operations, strategy, automation logic, and data workflows. What we are looking for - the ideal profile At least 2 years of experience as a Business Analyst in an outsourcing, SaaS, product company, or similar relevant environment. Highly responsive to feedback and able to iterate quickly based on stakeholder input. Comfortable working across multiple modules or projects simultaneously. Able to produce well-structured documentation and clear requirement specifications. Able to maintain clear and consistent communication with stakeholders throughout the project lifecycle. Able to identify unclear or conflicting requirements and raise them for clarification to support effective prioritization and delivery. Strong ownership mindset, positive attitude, and growth mindset. English proficiency preferred for documentation and cross-country communication. Motivated to grow into a Mid/Senior BA or Product Owner role within the next two years. In return, you will be getting We are building 'the operating system for digital commerce in South East Asia' covering all key platforms, working with leading international brands, with a breadth and depth of functionalities (Middleware, OMS, Inventory mgmt, Store Ops, CX, MarTech, Data & Analytics) that few in the industry can match You get the chance to work on exciting SaaS projects and sophisticated features and functionalities that will make a big impact in the industry, on a top-notch scalable infrastructure. Our Tech team has been around since 2017, so you will join a well-oiled and stable "machine" (= rockstar expert team), where processes are well established and enterprise-grade. But at the same time, our organisation is non-hierarchical, entrepreneurial and collaborative, and working on cool stuff, so you get the best of both worlds. Tech is a strategic pillar for intrepid, so you will feel the love and recognition for your work, and will partner closely with business stakeholders, who as internal users of the tech will provide the real-world feedback and inputs which help to take our tech stack to the next level We also offer Best of Both Worlds We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny. Culture that Brings Out the Best At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time. Grow Without Limits Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless. Rewarding You Right We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day. Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties