IT & Cloud Access Administrator

Job description

US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That’s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity. At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries. We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we’re looking for someone exceptional to join our team. **Job Description:** US Mobile is looking for a **hands-on IT & Cloud Access Administrator** to manage and streamline how our teams access tools, infrastructure, and information. You’ll sit at the intersection of IT support, Identity and Access Management (IAM), and cloud infrastructure — ensuring our employees have secure, reliable, and compliant access to internal and cloud systems. This role is perfect for someone who thrives in fast-paced environments, loves solving operational puzzles, and wants to scale access and identity workflows across corporate and cloud systems. The role is based out of our New York office. ### Key Responsibilities: - Administer and optimize **Okta** for SSO, SCIM provisioning, MFA, and lifecycle policies - Manage user onboarding/offboarding, permission requests, and group-based access controls - Support and maintain **SAML/OIDC** integrations with third-party apps - Configure and manage **Jamf** for macOS/iOS device enrollment, compliance, and support - Assist employees with MDM-related issues and maintain endpoint security posture - Manage **AWS IAM** roles, policies, and user/group access — with a strong focus on least privilege - Configure **GCP IAM** roles, service accounts, and project-level access - Support identity federation/integration between Okta and cloud providers (e.g., AWS SSO, GCP Workforce Identity Federation) - Respond to internal access support tickets in a timely and professional manner - Document processes and create playbooks for repeatable tasks - Partner with engineering, security, and HR to improve and automate access provisioning ### Requirements: - 2+ years of experience in IT administration, access management, or support engineering - Solid hands-on experience with **Okta** (or similar IDP platforms) - Strong working knowledge of **Jamf** or Apple MDM platforms - Experience managing IAM in **AWS and/or GCP** (roles, policies, permissions) - Familiarity with SAML, OIDC, and SCIM protocols - Excellent communication skills and a bias for documentation - Someone who can work with cross functional teams (**VERY IMPORTANT**) ### Nice to Haves: - Scripting skills (Bash, Python, etc.) to automate repetitive tasks - Experience with **Terraform** or infrastructure-as-code for cloud access control - Awareness of compliance frameworks like **SOC 2**, **ISO 27001**, or **CIS** benchmarks - Prior experience supporting a fast-growing, cloud-native tech company ### Benefits: - Competitive salary - $80k-120k (NYC based) - Gym reimbursement - Free cellular service on the best network in the US - Free lunch in NYC office & fully stocked kitchen - Metrocard reimbursement - Flexible working hours