IT Consultant - System Analyst - Veeva Promomats (Remote)

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role As a Configuration Engineer at Veeva, you will sit at the very heart of enterprise software innovation. Rather than implementing third-party platforms, you will own the functional and technical configuration directly for the product creator. You will provide application consulting services for the Veeva Commercial Cloud product suite, primarily on the Vault PromoMats and Vault MedComms applications used by Veeva’s Life Science/Pharma customers. You will identify customer requirements, perform configuration changes to the system, activate new product features and act as an advising partner to our customers system administrators. Our purpose is to be our customers’ trusted partners in application configuration to ensure that they leverage the additional value Veeva applications offer. ### What You'll Do - Act as the expert system administrator for Veeva’s clients, managing hands-on configurations including lifecycles, complex workflows, document types, fields, security profiles, and page layouts - Understand complex business processes and translate them into technical requirements - Perform system configuration changes - Activate new product features and ensure seamless integration - Collaborate with internal teams to ensure client satisfaction ### Requirements - 3+ years of experience with configuring and implementing software solutions (e.g., Salesforce CRM, IQVIA OCE, Inception CRM, Microsoft D365, SAP, or similar enterprise platforms) - Experience working in a customer facing and/or consulting role and managing customer expectations - Familiarity with Agile methodologies and ITIL practices (e.g., system releases and change management) - Excellent verbal and written communication skills in English - Qualified candidates must be based in Hungary and legally eligible to work in the country. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position ### Nice to Have - Experience with configuring, supporting, and implementing one of the following Content Management Systems: Veeva PromoMats/MedComms, SharePoint, Zinc MAPS, Documentum, or other similar - Knowledge and applicable work experience in the pharmaceutical and life sciences industry - Understanding of life sciences content management principles - Project management experience ### Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. - Follow the application process and submit your resume. - Within 3 days, you will receive a link to a personality assessment administered by a third party. - Once you complete the assessment, our team will review your full application package and follow up via email with our decision. - If moving to the interview stage, the process is as follows: 1. A conversation with the hiring manager 2. A practical case exercise 3. A final conversation with our group's Senior Leader. - Once all interviews are complete, the manager will be in touch with a final decision. ### Perks & Benefits - Private medical insurance - Life assurance - Cafeteria policy - Veeva 1% giving - Wellness reimbursement ### Compensation - Total compensation: 12,000,000 - 23,000,000 HUF - The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.