IT Endpoint Engineer

Job description

Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses. If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey. The role We are looking for an experienced IT Endpoint Engineer to strengthen our Digital Workplace team and take a key technical role in managing and evolving our global endpoint environment. In this role, you will be responsible for the engineering, management, and continuous improvement of our client device landscape across Windows, macOS, Linux, iOS, and Android. You will work hands-on with modern endpoint and device management technologies to ensure that our devices are securely configured, reliably managed, and ready to support our colleagues across an international organi s ation. As part of our Digital Workplace team, you will drive the evolution of our endpoint management solutions and contribute your expertise across areas such as device management, configuration and compliance, automation, application deployment , lifecycle management, and endpoint-related integrations. You will work closely with colleagues across Digital Workplace and other IT teams to continuously improve how we manage endpoints at scale, combining strong technical expertise with a high degree of ownership and a focus on stable, secure, and efficient workplace services. How you’ll make an impact • You manage, engineer, and continuously improve our global endpoint environment as part of the Digital Workplace team, with a strong focus on Windows and macOS client platforms. • You design, implement, and maintain modern endpoint management solutions, configurations, policies, and standards to provide secure, reliable, and consistent client services across the organisation. • You drive automation and standardisation across endpoint management, using scripting and modern management capabilities to reduce manual effort and improve operational efficiency. • You manage the lifecycle of our Windows, macOS and Linux clients while also supporting iOS and Android devices within our broader endpoint environment. • You package, automate, and distribute applications and contribute to continuously improving how software is deployed and managed across our client platforms. • You manage our virtual desktop environment based on Omnissa Horizon, including the engineering and maintenance of desktop images. • You contribute your endpoint expertise to global IT projects and initiatives, helping design and implement new workplace technologies and endpoint solutions. • You provide advanced 2nd and 3rd level technical support for complex endpoint-related issues, performing in-depth troubleshooting and root cause analysis where required. • You maintain high-quality technical documentation and share your knowledge across the team to support sustainable and efficient operations. What’s important to us • You bring several years of hands-on experience in endpoint engineering and managing enterprise client environments, ideally gained in a complex or international organisation. • You have strong hands-on expertise in both Windows and macOS endpoint management, including configuration, deployment, lifecycle management, security, and troubleshooting. Experience with Linux, iOS, and Android is a plus. • You have solid experience with modern endpoint and device management platforms; hands-on experience with Omnissa Workspace ONE is highly valued. • You are experienced in automating endpoint management activities and integrating systems using APIs, scripting, and other modern automation capabilities. • You have strong scripting skills, particularly with PowerShell and at least one relevant shell or scripting language such as Bash or Zsh. • You understand the wider Microsoft workplace ecosystem and how endpoint management integrates with identity, security, applications, and Microsoft 365 services. • You have a structured and analytical approach to troubleshooting and are comfortable investigating complex technical issues across different technologies and platforms. • You take initiative, work independently, and take responsibility for delivering reliable and high-quality solutions. • You communicate confidently in English and work effectively in an international environment with colleagues, internal customers, and other technical teams. • You enjoy working collaboratively, sharing knowledge, and continuously improving both the technology and the way the team operates. • You are based in Portugal or Serbia (at this stage, we are not offering visa-based relocation). If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your application! We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.