IT Enterprise Application Administrator

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform. If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you! Our mission is simple: End Cyber Risk. We’re looking for a / an IT Enterprise Application Administrator to be part of making this/that happen Position Overview and Objective As the IT Enterprise Application Administrator, you will provide support and expertise in the design, implementation, administration, and support of Microsoft 365 core applications (SharePoint, OneDrive, Email, Purview and Power Platforms), Atlassian (Jira and Confluence), and enterprise AI platforms. You will support existing and future systems while enabling secure, scalable integration across global business environments. This role focuses on Microsoft 365 core applications administration and design, Microsoft 365 cloud services, and SaaS application integration through APIs and automation. You will work with internal and external teams to implement AI-powered solutions, streamline business processes, and improve employee productivity. Leveraging your expertise in cloud architecture, enterprise collaboration platforms, AI technologies, and SaaS integrations, you will ensure solutions align with security, compliance, and governance requirements while supporting the organization's digital transformation initiatives. Responsibilities As a IT Enterprise Application Administrator at ARCTIC WOLF, you will: Provide support for enterprise applications, including Microsoft 365 apps, Atlassian (Jira and Confluence), and AI platforms. Design, implement, administer, maintain, and support enterprise collaboration and productivity platforms. Support existing enterprise systems while planning and implementing future technology solutions. Design and maintain secure, scalable integrations between SaaS applications using APIs, automation, and workflow technologies. Implement and support AI-powered tools and solutions to improve business operations and employee productivity. Identify opportunities to streamline and automate business processes through cloud technologies and AI capabilities. Ensure enterprise platforms and integrations meet security, compliance, governance, and regulatory requirements. Troubleshoot, optimize, and provide ongoing support for enterprise applications and integrations. Evaluate emerging technologies and recommend improvements that support digital transformation initiatives. Establish and maintain best practices for cloud services, collaboration platforms, AI adoption, and application governance. Participate in on-call rotation. Any other responsibilities assigned by your manager. Ability to travel within US and Internationally. Experience and Requirements: We’re looking for someone with experience in: Associate degree preferred or equivalent in Computer Science, Information Technology or related field or 2-5 years of experience working in Office 365 and/or cloud related systems. Strong experience with M365 core platform Administration and site design; architecture experience would be nice to have. Experience with scripting (PowerShell, Python or Bash) Key Focus Areas Enterprise AI Platforms. SaaS Application Integration (APIs & Automation). SharePoint, Power Platform, Purview Data Classification / DLP Administration & Design. Microsoft 365 Cloud Services. Jira & Confluence Administration. Security, Compliance & Governance. Business Process Automation & Productivity Enhancement. Preferred Qualifications Experience working with Enterprise AI Platforms. Strong experience with SaaS Application Integration (APIs & Automation). Experience working with Atlassian cloud stack including JIRA and Confluence administration. Understanding of Jira/Confluence add-ons and integration workflows. Strong experience with scripting (PowerShell, Python or Bash). Strong experience working with M365 core collaboration stack of applications Experience working with agile methodology. Experience working with ServiceNow. Environment and Physical Demands Work is primarily sedentary in nature and can be executed sitting or standing in positions in an office environment. Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity. If located in a company office, often requires the mobility to physically navigate the space. In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations. May include moving or lifting of 25 pounds or less (e.g., office chair, reams of paper). On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here . We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All India wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Employee Assistance Program Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing . View our Hiring Page to learn more about our application process. Security Requirements Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.