IT Help Desk Technician – Level 3 SkillBridge Fellow

Job description

Program/Program Office/Agency IT Help Desk Technician – Level 3 SkillBridge Fellow Service All Services Position Announcement Url DOD SkillBridge - Divers Alert Network Training Duration 121-168 days Delivery Method In-Person Number of Locations 1 Summary Description DAN’s Information Technology Department supports the enterprise systems, infrastructure, cybersecurity, and operational technologies that enable the organization’s global mission of dive safety, emergency assistance, research, education, and member services. The department provides technical support, enterprise systems administration, cybersecurity operations, cloud and infrastructure management, business application support, and organizational technology training across all DAN operational areas. Jobs Description The DAN Enterprise Infrastructure & Cyber Operations SkillBridge Fellowship (Level 3) is designed for transitioning Service Members with advanced technical experience seeking structured exposure to enterprise infrastructure operations, systems administration, cybersecurity support, and critical incident management within a mission-driven nonprofit environment. Participants will gain hands-on experience supporting enterprise technology systems that enable DAN’s mission areas, including member services, emergency assistance, research operations, and organizational support functions. This fellowship focuses on advanced enterprise troubleshooting, infrastructure operations, cloud technologies, cybersecurity processes, disaster recovery planning, and operational continuity support. Participants will collaborate with IT leadership, systems engineers, cybersecurity personnel, vendors, and operational stakeholders while developing enterprise-level technical and operational support competencies. This is a structured training program conducted under supervision for professional development purposes. Participants do not replace employees or independently perform operational duties. Locations of Prospective Jobs by State North Carolina Target MOCs Other Eligibility Factors None