IT Helpdesk

Job description

Installing and configuring hardware and software components to ensure usability. Rack and stacking Server, lifting up to 50lb weight. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers. Install and configure systems which support infrastructure and/or R&D activities. Develop and maintain installation and configuration procedures. Performing tests and evaluations of new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. Managing technical documentation. Operations and Support Asset Management, includes 4 physical asset audits per year Need to track inventory any time 4+ years of experience in computer networks and systems maintenance. A+, Linux+, or Cisco Certified Network Associate accreditation advantageous. Forman deployment experience Ansible experience RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support Asset Management experience Excellent written and verbal communication skills. Good interpersonal skills. Attention to detail. Good problem-solving skills. All your information will be kept confidential according to EEO guidelines. *** NO C2C *** For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.