IT Infrastructure Operations Intern

Job description

About our group: We are a global IT Infrastructure Operations team providing round-the-clock support for IT computing resources worldwide. About the role - you will: Develop agentic AI solutions to automate IT Infrastructure Operations, improve efficiency, and reduce manual effort. Support IT Infrastructure Operations administration. Manage daily operations and administration for RHEL and other Linux distributions, VMware, and Windows across the global IT infrastructure, including VMware optimization and resource monitoring. Support global Linux and Windows server deployments. Implement and maintain security controls to protect infrastructure integrity. Develop and monitor policies, procedures, and standards for the global server environment. Perform global server operating system patching using tools such as ManageEngine and Katello. Document completed tasks in accordance with established standards. Apply sound judgment when selecting methods and techniques to resolve issues, working independently on routine tasks with general guidance for new assignments. About you: A degree in Computer Science, Information Technology, or Computer Engineering Strong systems administration and troubleshooting skills Knowledge of RHEL, VMware, and Windows administration Knowledge of RHEL, open-source tools and services, clustering, and automation scripting Experience supporting global infrastructure across ESXi hosts and bare-metal servers A proactive, forward-thinking mindset with creative problem-solving skills A collaborative team player who can work effectively with virtual, global, cross-functional teams Strong written and verbal communication skills in English Self-motivated and capable of working independently with minimal supervision Solid understanding of networking, storage, and hardware architectures Flexibility to work varying hours based on business needs Your experience includes: Strong Linux administration skills, preferably with Oracle Linux, CentOS, or RHEL Systems administration experience, particularly in Linux environments Strong knowledge and hands-on experience in Linux, Windows, and VMware administration Strong written and verbal communication skills Experience with operating system patching, server deployment, and remote console management Knowledge of RHEL, open-source tools and services, clustering, and automation scripting Experience with IT service management tools such as Freshservice, ServiceNow, or Remedy Location: Our Penang office is located at Suntech@Cybercity, with convenient access to two bus stops and public transportation. Employees can enjoy an on-site gym, table tennis, badminton, and a café serving breakfast, lunch, and coffee. A public food court across the street also offers a wide variety of dining options. Location : Penang Malaysia Suntech Travel : None