Role OverviewAt Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.comWe are seeking an experienced IT Infrastructure Specialist (Network & Security )to support the technology initiatives of the IT Infrastructure team at Keywords. They will be responsible for follow-the-sun delivery and support of Network services, prompt reaction on all network infrastructure incidents as 2nd line support and cooperation with other infrastructure teams for resolution. Duties and ResponsibilitiesFull scope of tasks including but not limited to: Ensure that all escalated incidents are handled by the team within SLA’s.Participate in Problem management processes.Ensure that our Network Operations are reliable, secure, resilient and scalable to support our growing business.On-time delivery of assigned network infrastructure projects.Identify opportunities for process improvement and efficiency enhancements.Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.Oversee network security measures and identifies potential risks to ensure sufficient mechanisms are in place to protect systems and data.Design, deploy, and support LANs, WANs, network appliances, load balancers, routers, switches, and other hardware. Implement best practices and lessons learned from initiatives and projects to optimize future outcomes.Requirements Skills & Experience RequiredBachelor’s degree in a relevant technical field or equivalent experience.Strong understanding of IT Infrastructure technologies, standards, and trends.Strong technical background with 3+ years’ experience in a Network Administration role delivering network infrastructure systems, security and support.Strong technical knowledge of network equipment – switches, routers (Cisco, Dell, HP,) & firewalls.Strong technical knowledge of organizing WiFi setups.Strong understanding of IPsec VPN setup, site-to-site tunnels, and troubleshooting.Understanding of all aspects of design and implementation of corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet access.Proficiency with switching and routing protocols such as BGP, OSPF, route maps, Access Control Lists, route redistribution, path selection, and traffic engineering.Experience with LAN/WAN/SD-WAN design and architecture.Strong understanding of infrastructure change management.Strong analytical and problem-solving skills with the ability to identify and resolve complex IT infrastructure issues.Work with vendors and service providers to resolve escalated issuesMaintain network documentation, diagrams, and standard operating proceduresDesirable:Hands-on experience with firewall configuration, policy management, and troubleshooting.Experience with RAS VPN configuration, deployment, and troubleshooting across user devices.Experience integrating GlobalProtect with authentication mechanisms such as LDAP, SAML, and MFA. BenefitsThe expected base salary range for this position is 42.000 to 56.000 euro gross, commensurate with experience, skills, and qualifications.BonusEmployee Assistance ProgramMeal Voucher Welfare
Role Overview
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.
We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.
Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com
We are seeking an experienced IT Infrastructure Specialist (Network & Security )to support the technology initiatives of the IT Infrastructure team at Keywords. They will be responsible for follow-the-sun delivery and support of Network services, prompt reaction on all network infrastructure incidents as 2nd line support and cooperation with other infrastructure teams for resolution.
Duties and Responsibilities
Full scope of tasks including but not limited to:
- Ensure that all escalated incidents are handled by the team within SLA’s.
- Participate in Problem management processes.
- Ensure that our Network Operations are reliable, secure, resilient and scalable to support our growing business.
- On-time delivery of assigned network infrastructure projects.
- Identify opportunities for process improvement and efficiency enhancements.
- Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.
- Oversee network security measures and identifies potential risks to ensure sufficient mechanisms are in place to protect systems and data.
- Design, deploy, and support LANs, WANs, network appliances, load balancers, routers, switches, and other hardware. Implement best practices and lessons learned from initiatives and projects to optimize future outcomes.
Requirements
Skills & Experience Required
- Bachelor’s degree in a relevant technical field or equivalent experience.
- Strong understanding of IT Infrastructure technologies, standards, and trends.
- Strong technical background with 3+ years’ experience in a Network Administration role delivering network infrastructure systems, security and support.
- Strong technical knowledge of network equipment – switches, routers (Cisco, Dell, HP,) & firewalls.
- Strong technical knowledge of organizing WiFi setups.
- Strong understanding of IPsec VPN setup, site-to-site tunnels, and troubleshooting.
- Understanding of all aspects of design and implementation of corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet access.
- Proficiency with switching and routing protocols such as BGP, OSPF, route maps, Access Control Lists, route redistribution, path selection, and traffic engineering.
- Experience with LAN/WAN/SD-WAN design and architecture.
- Strong understanding of infrastructure change management.
- Strong analytical and problem-solving skills with the ability to identify and resolve complex IT infrastructure issues.
- Work with vendors and service providers to resolve escalated issues
- Maintain network documentation, diagrams, and standard operating procedures
Desirable:
- Hands-on experience with firewall configuration, policy management, and troubleshooting.
- Experience with RAS VPN configuration, deployment, and troubleshooting across user devices.
- Experience integrating GlobalProtect with authentication mechanisms such as LDAP, SAML, and MFA.
Benefits
- The expected base salary range for this position is 42.000 to 56.000 euro gross, commensurate with experience, skills, and qualifications.
- Bonus
- Employee Assistance Program
- Meal Voucher
- Welfare
COMPANY PROFILEKeywords is a growth company, trusted and relied upon by the world’s leading video game and entertainment companies to work alongside them during the full game development cycle to bring immersive content to life for the joy of billions of people across the world.We are a critical enabler of a large, dynamic industry, and are building out our proprietary technology platform to augment our future growth.WHY WORK AT KEYWORDS STUDIOS?People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.This is what makes us Keywordians.https://www.keywordsstudios.com/
COMPANY PROFILE
Keywords is a growth company, trusted and relied upon by the world’s leading video game and entertainment companies to work alongside them during the full game development cycle to bring immersive content to life for the joy of billions of people across the world.
We are a critical enabler of a large, dynamic industry, and are building out our proprietary technology platform to augment our future growth.
WHY WORK AT KEYWORDS STUDIOS?
People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.
We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.
This is what makes us Keywordians.
https://www.keywordsstudios.com/
