IT Manager: E-commerce & Web

Job description

Your purpose at Stanley/Stella The IT Application Manager Web Platforms is responsible for ensuring the performance, security, scalability, and continuous improvement of Stanley/Stella’s web applications and digital commerce platforms, while managing external partners, supporting business-driven roadmap initiatives, and driving innovation through modern technologies and AI. You own the operational health of Stanley/Stella's web ecosystem, including Magento, Dealer APIs, Embedded Catalogue and future digital applications. While business teams own the product vision and roadmap, you act as the technical guardian of that roadmap, ensuring solutions are secure, stable, scalable and aligned with our technology standards. You are supported in that mission by strategic web partners providing dedicated development and support capabilities. Your role is to steer this extended team, drive operational excellence and leverage emerging technologies (including AI) where they create tangible business value. Your role and impact Service Ownership & Operations (40%) Own the performance, stability and security of the web application landscape. Manage incidents, problems, releases and application lifecycle activities. Monitor KPIs , SLAs and platform health. Drive root cause analysis and continuous operational improvement. Ensure compliance with security and business continuity requirements. Identify opportunities to automate operational processes and reduce manual effort. Application Evolution & Technical Stewardship (20%) Partner with Product Owners and business stakeholders on roadmap initiatives. Assess technical feasibility, risks, dependencies and operational impacts. Ensure new capabilities are scalable, future- ready and maintainable. Drive continuous improvement through modern technologies, automation and AI-enabled capabilities where relevant. Partner & Vendor Management (20%) Govern our strategic web partners and service providers. Steer external developers and support teams. Lead operational and service review meetings. Ensure knowledge, documentation and support readiness are maintained . Architecture & Integrations (20%) Ensure seamless integration with ERP, CRM, PIM , Data Lake and other core platforms. Contribute to architectural decisions and technology evolution. Promote standardization, scalability and long-term sustainability. Assess how AI services, agents and automation capabilities can be safely integrated into the digital ecosystem. About you Your profile: 8 + years in Application Management, Service Management or Digital Platforms. Experience with business-critical web applications or e-commerce platforms. Strong vendor and stakeholder management skills. Strong alignment with ST/ST’s core values of Respect, Transparency, Entrepreneurship and Customer-Centricity . Can cope with a sometimes-demanding environment (scale-up context) . Technical Knowledge – must have’s: Application lifecycle and service management . Web applications and digital commerce platforms . Magento / Adobe Commerce experience is a plus. APIs and system integrations . Affinity with product data management is highly appreciated. Monitoring, observability and release management . Exposure to modern web frameworks ( e.g. React, TypeScript) and AI tool ing ( e.g. LLM s, Langfuse ) Ability to engage confidently with developers, architects and AI specialists on technical design and implementation topics.