IT Operations & Cyber Lead

Job description

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. # About the Role As **IT Operations & Cyber Lead**, you will manage Humanoid’s **corporate IT environment,** ensuring it is secure, reliable, and scalable as the company grows. This is a **hands-on leadership role**, combining responsibility for **end-user computing, identity and access management, corporate networking, and cyber security operations**. You will partner closely with: - **Engineering team**, who manage product infrastructure (AWS, CI/CD, robotics environments); - **ITSM Lead**, who manages service process, management and support - The **IT Director**, to align on overall strategy, operational reliability, governance, and security maturity with business growth. # What You'll Do - Own Humanoid’s **corporate IT environment** – covering endpoints, networks, identity, and security – ensuring reliability, scalability, and compliance. - Lead **end-user computing and identity management**, including device lifecycle, MDM, SSO/MFA, and access provisioning in partnership with ITSM. - Implement, operate and continually improve **cyber defences** across endpoints and SaaS platforms: vulnerability management, EDR/SIEM, and incident response. - Manage vendors and core infrastructure partners, ensuring cost-effective delivery, timely patching, and contract governance. - Maintain secure, high-performance connectivity for offices, labs, and remote users; coordinate with Engineering on network separation and integration. - Define and enforce IT and security standards, policies, and backup / recovery procedures that meet ISO 27001 / SOC 2 / GDPR expectations. - Monitor and report IT and security health, highlighting risks, incidents, and KPIs to the IT Director, and feed improvements into the IT roadmap. # What We're Looking For - Proven experience leading **IT operations and cyber operations** in high-growth or technology-driven organisations. - Hands-on expertise in: - **Identity & Access Management** (Google Workspace, Azure AD, Okta or similar) - **Endpoint Management** (Intune, Jamf, or similar) - **Corporate Networking** (LAN / Wi-Fi / VPN / firewalls) - **Cyber Security Operations** (EDR, SIEM, vulnerability management, incident response) - Demonstrated ability to define and enforce standards and processes that combine agility with control. - Strong vendor and stakeholder-management capability. - Excellent communication skills; able to bridge technical and non-technical audiences. - Comfortable in a start-up/scale-up environment — pragmatic, adaptable, and ownership-driven. **Desirable** - Experience supporting ISO 27001 or SOC 2 certification efforts. - Experience automating IT workflows via scripting (PowerShell, Python, or equivalent). - Exposure to robotics, IoT, or AI product environments. - Knowledge of ITIL-based service processes. - Familiarity with secure development or DevSecOps concepts. # What We Offer - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.