IT Operations Specialist

Job description

## **About Us** Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly. ## **About the Role** You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should. ## **Key Responsibilities** - Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies. - Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees. - Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment. - Keep an up-to-date inventory of IT assets and licenses. - Provide first-line IT support to colleagues and escalate issues to vendors when needed. - Work with Security and other teams to make sure IT processes follow banking standards. ## **Requirements** - At least 2 years of experience in IT operations, IT support, or a similar role. - Fluent English, written and spoken. This is a must. - Fluent English, written and spoken. This is a must. - Hands-on experience with hardware setup, maintenance, and troubleshooting. - Experience with user account and access management. - Organized, reliable, and able to manage several requests at once. ## **Nice to Have** - Experience in a bank or another financial institution. - Familiarity with IT security practices in a regulated environment. ## **Working Conditions** - Full-time position, working from our Tbilisi office. - This role requires full commitment: candidates must not hold another job alongside this position.