IT Procurement & Sales Coordinator (Remote) - #35231

Location:Permanent work from home.Needs to be onsite in Metro Manila, 2 times a year for meetings/company functions.Working Hours / Job Type:Monday to Friday, 9:00 AM to 6:00 PM Central Time (10:00 PM to 7:00 AM Philippine Time), with 8 core working hours inclusive of a 1-hour break.Company Profile: Our client is as US based company that offers comprehensive IT support services for businesses of all sizes. Services include managed IT, cybersecurity, IT consulting, and hardware/software procurement. As part of their continued growth and expansion, the company is strengthening its presence in the Philippines and is seeking a highly motivated, detail-oriented, and proactive Procurement & Sales Coordinator to join their dynamic team. This role offers an excellent opportunity to contribute to a fast-growing organization by supporting procurement activities, coordinating sales operations, and ensuring seamless service delivery to customers. Overall purpose and responsibilities of the role: As a Procurement & Sales Coordinator, you will primarily support existing customers by coordinating technology-related requirements, obtaining supplier quotations, sourcing products, and assisting in the delivery of solutions. The successful candidate will work closely with both technical and commercial teams to ensure a seamless, professional, and customer-focused experience while maintaining strong relationships with customers, suppliers, and internal stakeholders. Duties and Responsibilities:· Manage and respond to inbound enquiries and requests from existing customers· Prepare accurate quotations for technology products, software, licensing, and related solutions· Source products and coordinate with suppliers, distributors, and vendors to obtain pricing, availability, and lead-time information· Liaise with engineers and technical teams to ensure customer requirements are clearly understood and accurately documented· Assist in the preparation of proposals, solution recommendations, and supporting documentation· Follow up on customer enquiries, quotations, and orders, providing timely updates throughout the process· Maintain accurate records of quotations, orders, supplier communications, and customer interactions within company systems· Coordinate the flow of information between customers, suppliers, engineers, and internal stakeholders to ensure efficient service delivery· Provide administrative and operational support to the sales and technical teams· Help ensure a seamless and professional customer experience throughout the quotation, procurement, order fulfilment, and post-sales support process RequirementsMust-have Skills / Qualification:· At least 2 to 5 years of experience in a similar Procurement Coordinator, Sales Support, Sales Coordinator, Account Coordinator, or Customer Support role· Excellent written and verbal English communication skills· Strong customer service and relationship management abilities· Highly organized with exceptional attention to detail· Proven ability to manage multiple tasks, priorities, and stakeholders simultaneously· Strong administrative, coordination, and follow-up skills· Proficiency in Microsoft Office applications, particularly Outlook, Excel, Word, and PowerPoint· Ability to quickly learn and understand technical products, services, and industry terminology· Comfortable working with international customers, suppliers, and remote teams· Experience using quoting tools, CRM systems, and business software such as Salesforce and QuickBooks Advantageous Experience/Skills:· Experience working for an IT distributor, reseller, managed services provider (MSP), systems integrator, technology vendor, or similar technology-focused organization· Experience in procurement, quotation management, inside sales, sales support, account coordination, customer service, or order management· Familiarity with common business technology products and services, including:o Desktop and laptop hardwareo Servers and storage solutionso Networking equipmento Software and licensingo Microsoft 365 and related productivity solutions· Ability to understand customer technology requirements and coordinate appropriate solutions with minimal technical guidance from engineering teams

Location:

Permanent work from home.

Needs to be onsite in Metro Manila, 2 times a year for meetings/company functions.

Working Hours / Job Type:

Monday to Friday, 9:00 AM to 6:00 PM Central Time (10:00 PM to 7:00 AM Philippine Time), with 8 core working hours inclusive of a 1-hour break.

Company Profile:

Our client is as US based company that offers comprehensive IT support services for businesses of all sizes. Services include managed IT, cybersecurity, IT consulting, and hardware/software procurement.

As part of their continued growth and expansion, the company is strengthening its presence in the Philippines and is seeking a highly motivated, detail-oriented, and proactive Procurement & Sales Coordinator to join their dynamic team. This role offers an excellent opportunity to contribute to a fast-growing organization by supporting procurement activities, coordinating sales operations, and ensuring seamless service delivery to customers.

Overall purpose and responsibilities of the role:

As a Procurement & Sales Coordinator, you will primarily support existing customers by coordinating technology-related requirements, obtaining supplier quotations, sourcing products, and assisting in the delivery of solutions. The successful candidate will work closely with both technical and commercial teams to ensure a seamless, professional, and customer-focused experience while maintaining strong relationships with customers, suppliers, and internal stakeholders.

Duties and Responsibilities:

· Manage and respond to inbound enquiries and requests from existing customers

· Prepare accurate quotations for technology products, software, licensing, and related solutions

· Source products and coordinate with suppliers, distributors, and vendors to obtain pricing, availability, and lead-time information

· Liaise with engineers and technical teams to ensure customer requirements are clearly understood and accurately documented

· Assist in the preparation of proposals, solution recommendations, and supporting documentation

· Follow up on customer enquiries, quotations, and orders, providing timely updates throughout the process

· Maintain accurate records of quotations, orders, supplier communications, and customer interactions within company systems

· Coordinate the flow of information between customers, suppliers, engineers, and internal stakeholders to ensure efficient service delivery

· Provide administrative and operational support to the sales and technical teams

· Help ensure a seamless and professional customer experience throughout the quotation, procurement, order fulfilment, and post-sales support process

Requirements

Must-have Skills / Qualification:

· At least 2 to 5 years of experience in a similar Procurement Coordinator, Sales Support, Sales Coordinator, Account Coordinator, or Customer Support role

· Excellent written and verbal English communication skills

· Strong customer service and relationship management abilities

· Highly organized with exceptional attention to detail

· Proven ability to manage multiple tasks, priorities, and stakeholders simultaneously

· Strong administrative, coordination, and follow-up skills

· Proficiency in Microsoft Office applications, particularly Outlook, Excel, Word, and PowerPoint

· Ability to quickly learn and understand technical products, services, and industry terminology

· Comfortable working with international customers, suppliers, and remote teams

· Experience using quoting tools, CRM systems, and business software such as Salesforce and QuickBooks

Advantageous Experience/Skills:

· Experience working for an IT distributor, reseller, managed services provider (MSP), systems integrator, technology vendor, or similar technology-focused organization

· Experience in procurement, quotation management, inside sales, sales support, account coordination, customer service, or order management

· Familiarity with common business technology products and services, including:

o Desktop and laptop hardware

o Servers and storage solutions

o Networking equipment

o Software and licensing

o Microsoft 365 and related productivity solutions

· Ability to understand customer technology requirements and coordinate appropriate solutions with minimal technical guidance from engineering teams