IT Program Manager

Job description

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. Job Description This position is responsible for leading the disciplined execution of multiple concurrent, complex technology programs and projects from initiation through delivery, ensuring on-time, on-budget, high-quality outcomes. The role requires strong operational command across several active initiatives simultaneously, with accountability for planning, sequencing, financial control, risk mitigation, and cross-team coordination. Major Tasks, Responsibilities, and Key Accountabilities Delivery Management Lead the execution of multiple concurrent, complex technology initiatives, ensuring on-time, on-budget delivery of defined business outcomes. Develop and manage integrated delivery plans, roadmaps, and execution frameworks to coordinate cross-functional workstreams across BJ’s. Oversee project managers and cross-functional teams to ensure consistent execution standards, milestone adherence, and accountability. Manage resources across initiatives, proactively addressing capacity constraints, priority conflicts, and interdependencies. Identify and mitigate risks, issues, and dependencies; escalate with clear recommendations when executive decisions are required. Enforce standardized governance processes, documentation, and compliance requirements across all programs. Drive continuous improvement in delivery performance and operational rigor. Reporting and Communication Provide structured, executive-level reporting across initiatives, including status, financials, risks, dependencies, and milestone tracking. Ensure consistent use of delivery processes, reporting templates, and governance artifacts. Communicate clearly and proactively with stakeholders at all levels to maintain alignment and transparency. Financial Management Own program financials across multiple initiatives, including budgeting, forecasting, variance analysis, and corrective action planning. Partner with Finance on annual planning and ongoing monthly reviews to ensure disciplined spend management. Proactively manage cost, schedule, and scope trade-offs to protect value delivery. Qualifications 10+ years of progressive experience in Technology project and program management, with demonstrated success managing multiple large-scale initiatives concurrently. Proven experience managing large, complex enterprise technology programs involving multiple workstreams and cross-functional teams. Experience executing large-scale implementations using agile, waterfall, and/or hybrid methodologies, with strong emphasis on execution discipline and milestone control. Demonstrated ability to build business cases, manage multimillion-dollar budgets, and maintain financial control across concurrent programs. Strong executive presence with the ability to communicate status, risks, and trade-offs clearly and concisely. Experience managing interdependencies across programs and resolving resource or priority conflicts. Demonstrated track record of delivering initiatives on schedule in fast-paced, high-accountability environments. Bachelor’s degree required; PMP or equivalent certification preferred. This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $137,500.00 - $175,500.00 We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.