IT & Projects Manager W/M

Job description

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)? Are you looking for a work environment that values trust, proactivity, and autonomy? Are our Engineering principles https://medium.com/pennylane-engineering/our-engineering-principles-ab0613a0574d aligned with your vision? Then Pennylane is the right place for you ! OUR VISION We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business. ABOUT US Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!) In 5 years of existence, we’ve managed to : 💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants 💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... 👨‍👩‍👧‍👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm. 🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe 🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz 🚀 Already more than 900,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France! WHY IS THIS ROLE SO IMPORTANT? At Pennylane, IT is much more than a support function. It enables more than 1,000 employees to work efficiently, securely and in the best possible conditions. As we continue to grow, our teams expand, our SaaS ecosystem evolves and new internal projects emerge every day. To support this growth, we’re looking for an IT & Projects Manager to lead our IT Projects team, own our internal IT platforms and drive the projects that will help Pennylane scale successfully. Reporting to the IT Team Lead, you’ll play a key role in continuously improving our internal IT environment and delivering a great employee experience across the company. HOW WILL YOU CONTRIBUTE? You’ll lead the IT Projects team and be responsible for the evolution of Pennylane’s internal IT environment. Your role combines people management, internal platform ownership, cross-functional project management and continuous improvement. You’ll work closely with the IT Support, Security Compliance, Application Security and Finance Security teams to ensure a reliable, secure and scalable IT environment for everyone at Pennylane. WHAT WILL YOU DO? MANAGEMENT & LEADERSHIP You’ll manage the IT Projects team and help them grow. Your responsibilities include: - Prioritizing the team’s roadmap and initiatives. - Coaching and developing team members. - Defining quality standards and best practices. - Ensuring successful project delivery. - Building a culture of ownership, collaboration and continuous improvement. IT PLATFORMS & INTERNAL TOOLS You’ll own the administration, security and evolution of our internal IT platforms. You’ll work on: - Google Workspace - Okta - Jamf - Cloudflare Zero Trust - Slack - Notion - Identity & Access Management (SSO / SCIM) - SaaS lifecycle management Your goal is to keep our IT environment reliable, secure and ready to support Pennylane’s growth. IT PROJECTS & OPERATIONAL EXCELLENCE You’ll lead the team’s main continuous improvement initiatives. This includes: - Leading cross-functional IT projects. - Automating repetitive tasks. - Standardizing processes. - Improving internal documentation. - Optimizing workflows and existing tools. - Finding new ways to improve the employee experience. SECURITY & COMPLIANCE Working alongside our Security teams, you’ll help maintain a high level of security and compliance. You’ll contribute to: - Applying ISO 27001 and DORA standards. - Identity & Access Management (IAM). - Access reviews. - Internal audits. - Continuous improvement of security practices. AI & CONTINUOUS IMPROVEMENT Artificial Intelligence is one of the topics owned by the IT team. You’ll help identify valuable AI use cases, support the deployment of approved AI tools and encourage responsible AI adoption across the company. WHO ARE WE LOOKING FOR? EXPERIENCE - Proven experience as an IT Lead/IT Project Manager, or similar role in a fast-growing SaaS or tech environment. - Experience managing operational IT projects and cross-functional initiatives. - Previous experience leading or mentoring technical teams is a strong plus. TECHNICAL SKILLS - Strong hands-on experience with SaaS administration tools such as Google Workspace, Jamf, Slack, Notion, Okta, and Cloudflare Zero Trust. - Solid understanding of Identity & Access Management concepts, including SSO and SCIM. - Comfortable working in Apple/macOS environments. - Good understanding of IT security, access governance, and compliance frameworks such as ISO 27001 or SOC 2. - Familiarity with AI tools, LLMs, automation workflows, and enterprise AI adoption practices. - Scripting and automation skills (Bash/Zsh, Python) are considered a strong plus. MINDSET & SOFT SKILLS - Strong ownership mindset with the ability to drive topics end-to-end. - Pragmatic and solution-oriented approach balancing security, scalability, and user experience. - Excellent communication and stakeholder management skills. - Rigorous approach to documentation, operational quality, and continuous improvement. - Strong prioritization and organizational skills in fast-moving environments. LANGUAGES - Fluent in both English and French (written and spoken). RECRUITMENT PROCESS - Introductory call with a Recruiter (30 min) - Interview with the IT Team Lead (60 min) - Case study and debrief with the IT team (90 min) - Final interview with the Head of IT (60 min) WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER 🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane 💵 You’ll have a competitive compensation package 📈 You'll get company shares to enjoy a piece of the success story you're building with us 🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it ⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness 🇬🇧 You’ll have access to Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds to perfect your English or your French 💻 You’ll get the latest Apple equipment 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone 🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone. If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…) We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries. WHO ARE WE LOOKING FOR ? To thrive at Pennylane, you need : - To speak English (level is assessed and appreciated according to the department you’re applying to) - To be energized by an ever-shifting work environment - To be highly collaborative (within your team or other stakeholders) - Sufficiently experienced to prioritize business-led actions on your day to day activity We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria. If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration. Important information for candidates Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges. Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages). Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com http://pennylane.com or @pennylane-partners.com http://pennylane-partners.com We will never ask you for payment or financial information (bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately. We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at. 🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement